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"Great pool. Excellent hotel. We had a wonderful time on this trip."

"Family oriented."

"We’ve stayed here for over 10+ years. Still an amazing choice for us. Please work on the landscaping. It used to look more lush."

"This hotel was a complete disaster. The property was run-down, the room was unclean, and the staff showed little concern when issues were reported. What should have been a relaxing stay turned into a frustrating experience. I would never return and strongly advise others to look elsewhere."

"Honestly getting tired of increasing add on prices and reducing service. Would be nice if we could at least get the trash taken out from one small can in 5 days much less some clean dry towels without begging and then getting side eye and feeling like a bother. Just let me self serve everything and give it one price and stop pretending there is any customer service left."

"Everything was fine. Only the parking spots were oversold. I couldn’t find a spot to park, the hotel service offered valet parking free of charge."

"The bathroom was not very clean and was stinky. The lobby staff was rude upon arrival. Restaurant staff was pleasant and helpful. The grounds were enjoyable, nice and tidy."

"Good"

"Great location!"

"Fantastic!"

"GREAT ALL AROUND STAY INCL THE WEATHER!"

"This hotel has great potential. I believe this place is not yet ready to host such a crowd of families. On the surface this is place is nice, great pool hours and activities for the kids. We enjoyed our room, although we were not able to use it to its full capacity and I explained why below. There are floors that are closed due to construction- understandable. However, one of our nights stay the hotel had to shut off the water from 10pm to 5am. Front desk staff literally said ‘if you or your...

"Great"

"The property grounds were OK, the room was disgusting. Carpet was dirty and stained, small room, old dingy wallpaper, leaky tub with mold on ceiling and not enough outlets. We also encountered a cockroach in the room in the middle of the night. Overall the room was gross, I advised staff the next morning of the issues we encountered and the reason for our early check out, and they did everything they could to make. It right. While I appreciated their prompt response I would likely never stay...

"Furniture needs updating- very 70’s ish"

"Excellent value for a stay very close to Disney California. The breakfast was well worth the stay and helps you save a little unless you plan on getting breakfast in downtown Disney. Only issue we had was a miscommunication on housekeeping but other than that a solid value. "

"Rooms are outdated. Bathroom fixtures and cabinets look old and not maintained. Except for the lobby, the hotel does not deserve 4 stars. Guests have to request room cleaning or towel replacements. We made a request in the morning around 9am, and, to our surprise, it was not done by the time we were back around 8pm so we had to request the service again. In today’s information age, gusts have to pay for decent internet, however, I believe this is true for all Hilton hotels. We will not be back."

"Absolute best place to stay in Monterey. Great rooms, attentive and dedicated staff, restaurant and food options exceptional and the lobby/ Schooner bar terrific"

"On the downside, shower controls are very old. Shower runs super fast. Pls consider upgrading. Carpets on balcony were stained/old. On the plus side, breakfast was quite good, and location was great! The room was nice."