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"I did not see a bottle of drinking water on the table of the hotel room"

"The place was clean but there was a leak in our fridge and ruined our food. The property was really lovely and the pools and activities were great for the kids. The single outstanding component of this vacation was Gilbert who was overseeing the pool and cabanas. This man was incredibly attentive and because of his outstanding example to staff, they all followed suit and we felt like we were treated like kings and Queens. We cannot say enough positive things about this man who literally brought...

"We paid for 2 queen bed suite with a garden view. We got full size beds so I had to sleep on couch, it wasn't a suite and instead of garden view we got a homeless people brushing their teeth and living in their car view. The room doesn't have AC, it has a fan which doesn't keep room any cool. AC is in the living room When we complain we were told that's kind of garden view by someone, although we saw the garden view rooms. They also told us it's not available so we pretty much have to stay in...

"Nice rooms"

"Had a very enjoyable time, will definitely return. Which they had more food Venue options."

"At the end of the day, it’s an old hotel. But for 350+ dollars a night plus $150 a night deposit I would expect it to be nicer. For example, it shouldn’t have frayed carpet and wallpaper peeling up from the wall walls and floorboards coming up. I think it should be made clear. The pool situation is not quite how it’s presented online. There are no chairs to Lounge by the pool unless you pay for a cabana and it’s a very tiny pool. On Saturday they have a public pool party, which turned out to be...

"Nous sommes arrivés à l'hôtel à midi et nous avons récupéré notre chambre tout de suite après le check-in. L'hôtel est bien placé par rapport aux activités que nous avons fait. Nous étions au 23e étage et la vue sur la ville et la baie de San Francisco était magnifique."

"Great location, great staff. Restaurant is nice. Food is good. Proximity to SeaWorld is fantastic."