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"The staff was fantastic!! Great food for a happy hour!"

"It was O.K. But hidden cost for parking. 70 dollars is more than a half of what i paid for the room."

"It was a yearly girls trip (3-generations) the pool, the restaurants and coffee shop all absolutely loved! We will be back next year!!!"

"Excellent! Really enjoyed the stay and will highly recommend, great place for families with kids!"

"The hotel is located in a nice, quiet area on the bay, and it is within close driving distance to most major attractions. A room upgrade (with a fee) was offered at check-in, which gave us a room with a nice view of the bay. The rooms are good sized, but could use some better upkeep. Our toilet was broken, and the door handle came off our bathroom door a few times during the stay. The rooms also have a musty smell to them. Housekeeping comes very early, and when we told them we would be out of...

"I always stay here, but on this occasion I couldn’t help but notice how awful the registration staff were (some of them). Perhaps just young & inexperienced in what customer service actually means. Jimmy was terrific. Housekeeping & restaurant staff were terrific."

"I am writing this review to express my deep frustration and disappointment with how this hotel handled the theft of my wife’s necklace from our room. We are absolutely certain the necklace went missing after the housekeeper cleaned our room. Unfortunately, the hotel’s response has been completely perfunctory, dismissive, and lacking in any real concern for our situation.After discovering the necklace was missing, we immediately filled out an incident report with the hotel security staff. The...

"Loved our stay was second time!"

"Very nice 2 queen bed room for 4 of us. Spacious and very comfortable beds. Bathroom was very nice with good toiletries provided. We had a deal from Expedia with 2 free breakfasts included each morning, which were very good. Nice friendly staff. Good location near Fisherman’s Wharf. Great price on Expedia. Would recommend."

"I had a duplicate booking and they did not give me all the rooms they charged me for, but charged me a cancellation fee, when I was there and both them an Expedia realized it was a duplicate booking on accident. Expedia was paid for the rooms then the hotel took another 50% for the rooms a day before I checked in and then they made as though waiving the other 50% was doing me a favor when in fact I already paid for 2 more rooms than they gave me access to. If you are going to charge me for the...

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