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"The staff was AMAZING!! Very friendly and helpful. I had bad pain in my foot late, making it difficult to walk. I walked to the front desk to try and fine amending machine, since everything was closed in the hotel. I needed food so I could take my pain meds. The front desk staff saw I was limping and having trouble so instead of sending me walking further to the vending machine, they provided me with a snack bag they had prepared for Honor Guests. They were very kind and I appreciated it...

"Absolutely horrific experience. The staff made multiple mistakes upon check in, overcharged us twice, received no apologies and when asked for proof that they had made attempts to contact us they couldn’t provide anything and what they could provide had a room that wasn’t even mine. I will never stay here again!"

"We really enjoyed our stay at this hotel! The history and beauty of the property, coupled with the dining options and proximity to Disneyland made it a home run!"

"The floors of our room were atrocious. My daughter was wearing brand-new white socks, Within five minutes they were black. Once they did another cleaning, it was a lot better. Around the property, you could tell landscaping maintenance isn’t their strongest point. I was facing the garden lanai, I made a comment to the front desk that it was a mess in the back. Grass hasn’t been cut in weeks, I found cans and red solo cups all over the place."

"Overall, our stay was okay, but there were a few issues that made it less enjoyable. Parking was difficult because the parking stalls were extremely small. I did appreciate that the hotel provided plenty of towels, which was a nice touch. One inconvenience was that the room didn’t have a central ceiling light, so when we arrived at night it was difficult to find the light switches and get the room lit. The biggest issue, however, was that we found cockroaches in our room. When we reported it to...

"No valet, no luggage assistance, no room service. Pool area was poorly maintained and sad. However the bed was amazing, room was clean and location was great."

"Nice room, clean. Property was clean. Nice views. Staff was friendly. Only complaint was that you have to drive kind of far to go anywhere, like restaurant, good coffee, movie theater. But sometimes that’s good too."

"Good location"

"Room carpets need to be cleaned and deodorized"

"Perfect Location, and spacious rooms!"

"I liked our room in the tower. But the pool closes too early"

"Noisy septic system at night"

"Great room Nice view No one bothered us Very accommodating Bar needs to be revamped"

"Great hotel and extremely convenient"

"We were in a hurry and didn't have time to enjoy the hotel."

"Clean room"

"Amazing location"

"Bar"

"Disappointed with all the strict rules in the pool area"