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"They charge me the deposit USD200 at the check in and not refunding it"

"This property"

"Unfortunately, my stay was not what I expected. I choose a resort every year for my birthday as a quick getaway to relax and unwind. That is NOT what I got. The property is beautiful, but the experience was horrible. We were told parking was first come, first served, but that we shouldn't have trouble parking near our room. That was untrue, and we had to lug our luggage a good distance. The mini fridge would not get cold, so I had to ice my water. Then there was NO hot water in the shower...

"Staff were excellent wish there were more dinning options near by."

"This hotel has a great location, just outside the park with steep mountains on either side that make you feel like you are still in the park. It's beside the Merced river providing great views and calm sounds. There are multiple pools, pizza shop, restaurant, store, play area and gathering areas along the river. Oh, and a nice game room where families gather in the evenings that was very special. The rooms have a kitchenette and fireplace. The bath has a jacuzzi tub that we didn't use but...

"Have stayed here before in the past, a number of times… they have upgraded rooms, the pool area… it all looked great. Enjoyed the stay very much much!"