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"Not bad for the price. Got hassled by some of their staff trying to sell other stays at Hilton hotels, which was annoying. Team helped with our bags, but was rushing and dropped some a couple times."

"Very comfortable room. layout of living room not ideal if you want to watch tv. Pools were amazing as was the gym. Very accomodating for guests. Restaurants has good food/prices. Farmers market & vendors of Monday was great. Activities looked good but didn't partake."

"I took my children here and we stayed for 6 days. Overall, it’s a beautiful resort with beautiful views. Now with that said, it needs to be updated. Everything felt outdated from the TV to the beds. I was really disappointed when we saw our room, and had I not paid for everything upfront, I would have gone elsewhere. The resort fees were also a bit ridiculous. I felt like I got scammed as the price really doesn’t equal the experience. I will say it’s really close to the airport and attractions...

"Really great hotel for the price. We will definitely be staying here again with our little ones"

"We love the convenience of the shuttle. Everyone was helpful and friendly. The walls and curtains in the room were a little dirty and the bathroom too but overall we enjoyed our stay"

"The resort was clean and had great amenities."

"Okay place to stay."

"The hotel was average overall, and unfortunately the experience did not match the expectations set by the online photos. The pictures made it appear that I was booking a room with an upgraded bathroom, but the actual room was much more dated. The bathroom had several issues. The lighting was very poor and took a long time to turn on, and the toilet did not appear to be properly installed, as it shifted whenever I sat down. The ironing board was also unusually short—I’m 6 feet tall, and it was...

"Mi hijo Jorge esposa e hijo se hospedaron, me informaron que todo estuvo muy bien en hotel Sofia,"

"Older resort, overall an okay stay. Room could have been maintained/cleaned better."

"The breakfast was terrible. The food looked old, the eggs tasted like powdered eggs, and it gave me one of the worst stomach aches I’ve ever had. The photos online do not accurately represent the quality of the breakfast. Housekeeping only services rooms every other day, which was inconvenient. One evening we requested extra towels and had to wait over an hour because we were told there was only one housekeeper available. Be aware of the hidden fees. In addition to the room cost, we were charged...

"The hotel is well located to the convention center in the Gaslamp District. The staff that I encountered was friendly. The amenities are tired. Millwork and furniture in the room was quite beat up. The room we had was touted as family friendly but ultimately a split toilet room shower room with frosted glass doors and panels is not for the fam… Confusion among the staff existed around the pool and pool bar open/available times. And know that noon to 6 on Saturday’s you can’t have anyone under...

"Everything was perfect"

"The Handlery is evidently an older property due for a facelift and renovation. The pool was nice, though I was looking forward to an actual swim up bar. The rooms are adequate, but could use a bit more deeper cleaning. There was a commotion in our building where we had to deal with noise disturbance by an irate guest. Front desk did say they were handling it."

"Nice place, close to Disneyland, free breakfast(but it’s busy) 2 pools and 2 hot tubs, kiddie pool. Price not bad. What else can you ask for"

"first time at this hotel and it was okay, tv wasn’t working and we couldn’t find the QR code and the staff were decent but sort of rude. runway view was amazing and beds were comfortable and the burgers were delicious"

"Overall great hotel"

"fantastic location with clean rooms and facilities , very good customer service by staff , great dining in hotel with wonderful food and drinks"