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"I was offered an upgrade to. A balcony room. The balcony was in unusable shape with a view of the parking garage. It was a waste of money. Not good at all and not described properly by the person checking us in."

"Love this place"

"My family and I really enjoyed our stay at the Omni Rancho Las Palmas! The staff was so friendly and helpful, the deals were incredible and made it very affordable for the whole family. I will be back!"

"We love the place we will go back"

"Parking was hood"

"Great time with family."

"Great location, great amenities and nice staff. Will be staying here again."

"Clean"

"Unser Zimmer (mit Terrasse und Blick auf den Fluß) war sauber und zweckmäßig. Wir waren drei Nächte dort und haben den Aufenthalt sehr genossen. Es war von der Umgebung traumhaft und von der Lage wirklich unschlagbar. Der Eingang zum Yosemite ist ca. 5 Autominuten entfernt. Ich kann dieses Hotel bedingungslos weiterempfehlen."

"First off , for the price this resort is very OUTDATED . Not worth it in my opinion . Our stay was not as expected. They let guest bring outside guest 20+ into the pool area knowing space is limited which caused myself and other guest who are paying for the amenities unable to use said amenities. Not just that , the front desk staff we spoke to at check in and the day after acted very bothered . Not just that communication clearly is an issue at this resort no one knew correct times for certain...

"Beautiful landscaped well kept grounds. The rooms were a bit outdated and not super clean. We brought our concern to the front desk staff and they sent housekeeping to clean the room. The gorgeous grounds, pool, beachy area, pickle ball courts, little kids park and daily activities were enough to keep us there although housekeeping could be better. Overall a pleasant family vacation"

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"Check in was on the dot of 4 pm. Even though we had the do not disturb sign on door room service was knocking on our door at 8:45 am. Room view was great, room has some wear and tear."

"Properly and pool were family friendly, can’t wait to come back again."

"property and location were good. Only this I did not like was that some stuff members just demanded tips for small supports. I was the one who helped them so much but asked tips, which I did not like !"

"The staff are excellent from the Bell hop to the Concierge! We were there for a special occasion and recieved a very nice bottle of wine to enjoy in our room. Also at the Bar while waiting for our room to be ready I ordered a couple scotch on the rocks and in conversation with the bartender mentioned it was our 47th anniversary with that he gave us a very nice pour! We enjoyed our stay and highly recomend the Monterey Plaza to all!"

"Great service. Quick and efficient"

"Great location, clean rooms and property. Not great dining options within the hotel but there are a lot of options within walkable distance from the property. Friendly staff and had a good stay."

"Great place to stay! Clean rooms, love the pool area and close to so many things in Monterey! Perfect place to stay for a nice little getaway"