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"This was our first time staying here, and overall we had a good experience. Our kids absolutely loved the hotel, especially its castle-like theme and the game room. The property was clean and well-maintained, although it does feel a bit outdated throughout the rooms and hallways. Our room was clean for the most part, except for the area around and underneath the TV, which could have used more attention. The rooms, particularly the bathrooms, could also benefit from some updates. The bathrooms...

"Amazing time made my trip amazing relaxing and peace ful thank u and the cleanig staff amazing what they do gracias"

"The Wi-Fi is awful at the property, and the room televisions cannot be connected to a phone for casting of streaming services so you must watch cable TV full of commercials or nothing. There was not even a way to rent a movie :( Also, pack food. The options provided are costly and low quality. Their Canyon Grill is not great.."

"We stayed here to be close to concert venue. Location was perfect. Check in staff were great. Room seemed a bit dated in regards to carpet, but it was clean and quiet later in evening. On site coffee place and brew venue was a plus. Would stay here again."

"Nothing"

"Everything was amazing outstanding. The staff was very attentive and kind this places over exceeded my expectation my family loved it will be back."

"Rooms were well kept. Loved the balcony view. Pool and lounge should stay open longer. Check in was quick and friendly service. Restaurant service needs improvement starting with the host. Didn’t get his name but he was short older looking bald man with an accent. We were a large group he chose not to accommodate. Others hosts/waiters were awesome and accommodating. Then there is Braulio the bartender, we all loved him and his service! We plan to go again, just not the restaurant if the same...

"Very nice staff and amenities. Rooms are a little dated but overall clean and a great location."

"All good"

"They didn’t inform me at check in that you had to request housekeeping services. I came back to an unkempt room after a very long day out, which was disappointing. And the coffee machine/keurig in my room did not work. Very frustrating."

"We had a pleasant stay, liked that we walked out to the river and set up for our day at the water, our rooms were clean and the staff was very helpful. First time here and I would stay again."