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"Good location and spacious executive rooms with lounge access which is very good. Breakfast and lounge food were good. However hotel and furnishings were quite dated and no longer provide the luxury feel of shangrila. Time for a revamp..."

"The property was nice and clean. The staff was very helpful with restaurants, taxis and suitcase storage"

"Started off a bit average with the reception trying to charge us again for our room, then giving us another clients room keys, the stay got better after the initial check in greeting."

"Nice location, Staff and Quality staff"

"Position . Excellent property ."

"Some issues with first rooms, worked out on the last night - nice place to stay."

"Clean room and nice bathroom. The resort itself is beautiful and has a lot of covered walking paths to get from the lobby to the rooms, pools, and restaurants, helpful when it rains on and off a lot in Cairns. Breakfast buffet was really good, wish it was built into the price though. Staff were very welcoming and helpful, particularly one night with very noisy neighbours at 2:30am. Security came by right away to tell them off. Loved our experience here at the resort. Only downside is the...

"Best we have stayed at in Australia in our manny years of travelling. The Quality of the Building and the amazing interior design styling of the room and building were first class. The facilities were five star and the breakfast as well. A special thank you to Abby who checked us in. Her professional approach to.her job including making us feel.so welcome is a credit to her and the hotel. We will.definately stay again at the Christalbrook Bailey wherever they are. Thank you once again."

"I was surprised to find no food or drink available on Sunday. I am diabetic so have to be able to eat regularly .Being a si gle traveller walking around in the dark was daunting to find a restaurant that was open. The restaurant when open I felt rushed to both order and especially pay. I was asked three times how I was going to pay even before I ordered lunch and had to pay even before my meal arrived. I am not use to that style. I ordered a bottle of sparkling to come to my room. It was...

"The room was very clean. Easy parking beside cabin. Staff were very friendly. It was lovely to see kids at park enjoying the pedal cars etc. Very quiet. Would highly recomend!"

"Handy to town will be back"

"Room was clean and well kept"

"Clean"

"We throughly enjoyed our stay at Novotel Cairns. Everything from accommodation, restaurant, pool & staff were amazing will definitely stay again if we come back to Cairns!!"

"Perfectly located and within walking distance to pretty much everything. Staff were friendly and extremely helpful. No housekeeping to rooms if stay is under 5 days (or at an additional charge if required). The only issue with this is that the bin fills up really quickly and there is no spare liner to replace it. Overall very happy with my stay and would definitely recommend."

"As first time travellers to Palm Cove we had high expectations but disappointed at the Aging of the Peppers Resort. Overall the resort is good but needs work and upgrades. Staff were very helpful and friendly. If you have difficulties with climbing stairs then choose a room with a lift or other."

"Great central place to stay with the wharf very close and the casino just across the road. Rooms that have been renovated are lovely, the ones that haven't been are very outdated and damaged and even though we booked 2 the same had different size beds, tiny TV's, no balcony furniture, bath in one and not the other, and then smelled mouldy. Staff were very obliging and upgraded our rooms due to the condition and smell to the amazing rooms. Buffet breakfast was nice, lots to choose from and...

"Awesome staff. Very comfortable room"

"National park, Great Barrier Reef, beach."

"Really enjoyed my stay, staff were so friendly and helpful. Room was cleaned every day and pool was amazing would definitely recommend staying here!"