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"For a quick weekend getaway without the children, I was disappointed. My husband and I wanted to spend time together, but he had a conference each day from 8-4 so I was on my own at your property. 3/4 of the TV channels did not work "low signal." A plastic component from one of the whirlpool jets came shooting out at me in the water. The carpet looked as if it hadn't been touched by a vacuum in some time. Saturday morning at 7:30 the breakfast consisted of a grumpy staff member, some fruit, a...

"Clean and convenient. Will probably stay again in future. Reasonable pet fee. Wish restaurant was open on more days of the week"

"Clean room, pool was crowded.and noisy. The pool was very cloudy. Breakfast overpriced. Had to ask for towels over three times before actually receiving them. The hotel temperature is hot. The water pressure in the shower was horrible."

"Despite issues with booking the staff was very helpful in accommodating arrangement's. Overall good experience"

"The hotel was good but there were people next door having a loud music like around 11 pm my kids couldn’t get to sleep until a fight it out with next door room we call 3 time to the lobby and they didn’t do anything about it not even when up to see what was happening besides they give us a connecting room and that made me feel unsafe we didn’t notice until we were already set so overall the hotel didn’t make me feel safe on that sense.it was clean and very nice place besides that inconvenient"

"The phone in our room did not work. We let the staff know and was told they would call maintenance right away to switch it out. Maintenance never came. The breakfast was disappointing. Nothing hot. Just muffins, bagels, and yogurt. Our room was nice; just didn't like the location; right next to the laundry room. There were cleaning carts parked outside our room, staff talking & laughing, washers & dryers running, etc. On the upside, the bathroom was nice & large with shampoo,...

"Room was clean and spacious. Staff brought us extra towels just a few mins after calling to request more. Very helpful with restaurant recommendations in the area also."

"The property is beautiful and well decorated. The amenities are impeccable. The food is amazing."

"A few stains on the carpets in hallways & room but otherwise very clean"

"I had a rocky start with one of the staff checking me in, he blamed me for calling the wrong number, the one on google maps, to book the room and not the hotel directly because we were told we could have a room they did not have available at the time. We needed room for 3 people. There was also an issue of checking in and out 2 days in a row, because we booked 2 nights. Anyway, it was confusing and he was being argumentative until a co-worker came over and fixed it for us. After that we were...

"Loved this property! It was super convenient for our sesame place trip! Breakfast was so good as well!"

"I would like my money back for the pool and the room had roaches"

"AC was broken in common areas and not expected to be fixed for days. TV didn’t work in our room and front desk told us there was nothing they could do. Also, they ran out of pillows."

"The bathroom had a bad odor. Everything else was fine."

"I always booked the jacuzzi smoking room and everytime I would get the same room but this time I was put in another room on the 2nd floor. Normally I am pretty satisfied with this facility. This time wasn't the case. The hallway leading to my room smelled like urine. The room had many bugs, I killed about 8-10 flies and there were lots of gnats or fruit flies. There were also lots of ppl hanging around. At 2 in the morning, kids were outside, ppl were arguing."

"Great"

"A quaint stay for heritage hearts. Newton Village offers plenty of cute/cozy places to eat, drink, and stroll about. The Rocco Restaurant and 4th floor are under renovation. Truly it would be a spectacular venue once construction is completed and amenities are updated."

"I do not recommend this hotel. The room had an odor that was overwhelming, my husband and I check out the same day."

"Not good"

"I liked everything"