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"I was in a suite room with great size but had a lot of unnecessary mirrors. I mistakenly upgraded to city view paying extra and that new room toilet was stinking all the time, like some drainage smell. I was not in room mostly so didn’t complain but for that cost didn’t expect it"

"Excelente Hotel en una muy zona"

"Clean room and great lounge"

"Very well located to all transport needs. Very modern"

"We were only here sadly for one night, because the location is ideal right in the heart of where you want to be, and the hotel itself is wonderful. We loved the roof top bar (although I hope there sort out their coffee machine -) and used it twice. The views from there are fantastic, not to be missed on the 6th floor. Our room was equally great and the breakfast one of the best of our European tour. Highly recommended and hope we can come back some time."

"Check-in machine broken. Hallway carpets hadn't seen a vacuum for quite some time. Old thermostat impossible to regulate either freezing or off. Not a fan of these low contact hotels. Will not stay again"

"Staff is nice, location is excellent! but sound proof is awful, you can hear people talking from any other rooms around you or from the corridor, plus, NO Quilt provided ! This is the basic thing for a hotel !"

"Accueil sympa. Chambre nickel. Le petit déjeuner copieux et varié."

"The location of this hotel is excellent, 5 minutes from the central train station and five minutes in the other direction to the Grand Place. We used it as our base to explore the smaller cities in the area (Bruges Mons Lille…) and the hotel was perfect for this purpose"

"The location is very convenient. The room size is quite comfortable."

"The room was nice and clean. The TV was old and we couldn’t watch anything we could understand when it was raining outside."

"The staff members were very friendly, helpful and very professional, especially Virginia. She went out of her way to help us."

"بي مانوس فندق جميل وفطورهم جيد ومريح "

"I cannot express how amazing this hotel is. Cleanliness is top tier and the views are unreal. The rooftop bar is relaxing and chill. I had such an amazing experience in Belgium. The staff were extremely helpful, patient and knowledgeable. I want to give a special shout out to Val and Goncalo for their excellent customer service skills and enthusiasm. It really comes a long way. Please give my recognition to them."

"Comfortable beds, excellent breakfast and amazing location. We will come back."

"The food in Tope (rooftop restaurant at hotel) was limited choice and boring. The music was loud but great taste. The food at Cantina Valentina was limited for vegetarians, service was great. Loved the breakfast and quirky features of the hotel. Not a good location if a lone traveller wanting to use the local train station. Staff very helpful."

"The bathroom door is a little bad"