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"The staff is very helpful all of them multilingual."

"There was a terrible smell in my bathroom as soon as I reported they took immediate action and gave me a better room. I appreciated that. However the staff were unfriendly which led to me giving a lower score."

"Really nice and fun place to stay"

"We had a wonderful stay! The hotel was comfortable, clean, and well located. The host was friendly, welcoming, and always willing to help. Everything was well organized, and we really enjoyed our experience. We would definitely recommend this hotel to anyone visiting brussels and would happily stay here again! We were 9 people same room but enough bathrooms."

"Beautifully decorated, excellent helpful staff, well located near tram and metro but a short walk away from Grande Place and the centre. Only downside - the radiators in the room cannot be controlled so it was unbearably hot the whole time. The AC can be controlled but it barely makes a dent in the power of the radiator. The hotel is obsessed with eco friendliness, but I hate to think how much energy I wasted having the window open, the AC on the strongest coldest setting, and the radiator...

"The reception staff were very helpful and kind. The location of the hotel was amazing, right in the middle of so many attractions and amazing restaurants. Here is what we didn't like. The rooms were tiny, but the receptionists were kind to move us to a better room. All rooms are without a fridge to store leftovers. A few servers at the breakfast nook were crabby and took them forever to respond to a simple request. Also one morning was totally empty of glasses, utensils and juices, even though...

"Excellent front desk staff super friendly and helpful. Keep it up. Thank you."

"بي مانوس فندق جميل وفطورهم جيد ومريح "

"Lovely stay, great location, very friendly staff. Beds could be slightly more comfortable."