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"The room was big but not clean, the windows were very mouldy and bathroom doors very dirty. The breakfast was very poor in quality. It was the basic hotel breakfast, with the usual highly processes breads, cold dry bacon, and very dry / rubber looking eggs. I was honestly expecting a much better experience. The reception staff were wonderful, but the pool staff were clearly junior and very uninterested in helping customers. It took me 3 trips to be able to get all I needed to access the pool...

"Very handy for all shops and amenities, food good, staff very friendly room was very clean and bathroom superb. Sent from Audrey Cutler and Michael Kent "

"Room was clean and comfortable. Had tea and coffees facility which is nice. Lovely touch of balloons and banner for birthday. Lovely hot shower. "

"Lovely position by the river & close to all local amenities. Staff friendly & welcoming."

"Hotel was fine for a cheap stay however the mattress was VERY uncomfortable."

"So it would have been easilllyyyyy 5 stars but we almost didnt even stay. So we had a booking and decided we would turn up for lunch around 1. We knew we couldnt check in until 3ish ( not a problem ) So we asked the reception we were early and would like some food. She was so rude and unoccomadating to us I said I would go elsewhere as did not feel welcomed at all. Yes it was a bit busy but it wasnt packed. And they should be able to accomadate all guests. Anyway glad we stayed as everyone else...

"A lovely stay right on the Great Yarmouth sea front. The hotel is decorated to a high standard with quality materials, and the breakfast was excellent, with staff being friendly and attentive. The only negatives are that the internet was very slow and intermittent (not a major problem when you're on holiday) and be aware that parking is on street in the local area so you might have to hunt for a space and be wary of leaving anything in your car. Overall we were very pleased with our stay and...

"Very Warm and friendly hotel in a great position."

"great breakfast"

"Room quirky but nice. Staff very helpful. Food and beer good."

"My stay was almost excellent. A lovely, clean room with good facilities and a comfy bed. The staff were mostly great - especially in Branfords where the female staff in particular were hardworking, super-friendly and cheerful and in the gym/spa where they were all pleasant and helpful. I had a lovely massage by Teira (?) and enjoyed the warm pool and jacuzzi. The breakfasts were excellent too. The maids worked hard also and were very sweet. Low spots were for me, as a woman staying alone for...

"Good prices. Nice staff. The rooms are a bit run down but its good value for money. The roast dinner is amazing!"

"Room was clean, breakfast was good and staff very polite and helpful."

"Lovely proper pub with rooms. Friendly and welcoming. Easy checkin. Everywhere spotless including rooms and bathroom. A nice touch was there was a nightshift person who introduced themselves to me and told me to ring anytime if any issues. Breakfast was a tasty, plated-up full English (much nicer than those breakfast buffets with a few grizzled eggs floating around). Will definitely stay there again."

"We absolutely loved the cosy lodge we stayed in. The food at The Boathouse was brilliant and the owner was so welcoming. Very family friendly too."