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"The kitchen was serviceable and had adequate cooking equipment although a salad bowl and microwave containers would have been useful. A carport was provided but was too narrow for a large 4WD."

"We were missing the dryer in our unit, however they had dryers in the basement as well. Overall our stay was good, liked and will book again."

"The staff are lovely and check in is quick and efficient. We have stayed 3 times as a family for our yearly conventions and always book a well appointed 2 bedroom apartment with 2 bathrooms. Kitchenette with dishwasher and basic utensils/tools for cooking. Full size fridge. Full size shampoo/conditioner & bodywash in showers. Beds are big and comfy. Secure basement parking is an additional cost but not expensive. If you need additional towels, dishwashing powder ect.. the staff there are happy...

"Excellent location within walking distance of plenty of shops, cafes and the waterfront. Check in was very easy. The rooms were well furnished and equipped we had a connecting studio and 1 bedroom apartment, which was perfect with our 2 young kids. All staff were very friendly. We loved the housekeeping service. And we were able to store our bags on check out until we needed to go to the airport. Would stay again."

"We enjoyed a lovely stay here and really enjoyed the walk around the park/lake."

"All good"

"Educardo & Ther House Man looked after us. Best customer service. They Gentlemen are an amazing asset to your organisation."

"We arrived at 4:30pm and the lady, Renee, at reception told us that we had enough time to make it to the complimentary wine tasting at Shadowfax. It was 5 minute walk. We completed check-in and walked quickly over to the wine tasting. We expected them to turn us down or act like they didn’t want to serve us. The gentleman who led the wine tasting was so accommodating and didn’t treat us like we were running in last second. For that, we did buy a bottle when we probably wouldn’t have otherwise....

"Family cabin in a park, with plenty of space, trees and birds. Private space. Full size fridge, stove and kitchen crockery. Direct access to safe beach. "

"First time booking here and it was also convenient as it was close to family as to why the location was perfect. Will definitely come and stay again as it ticked all the boxes and even better it had food options right downstairs👍. Thank you Punthill ."

"This place advertises itself as a "luxury" accommodation but it was far from that. Check in was a disaster, and it only got worse. I was supposed to receive a message about what we had to do at reception but that did not happen. We where left at the front of a building that was supposed to be recption but no one was there. We rang the phone number and after out third call someoner answered, There was a couple who arrived at the same time as us but they had received a message about how to get...

"It was the perfect spot for a one night stay, the staff was friendly and helpful. We got really late and they were waiting for us, even though the restaurant was closed they let us eat there the food we ordered from Uber eats. Room was comfortable and clean."

"Good parking and really clean room"

"Everything was perfect. Friendly and kind."

"Room was clean and comfortable. Perfect for a one night stay. The attached club did a great dinner. Mostly quiet except for was the nearby train that came through randomly, but ear plugs fixed that. Off street parking out front under flood light but not secured from the street. Nearby IGA supermarket was handy for a couple of purchases. Easy check in and out."

"Room was clean enough except for the spa bath which was filthy, and mould in the shower. I booked a 'king bed with sofa bed' - no linen for the sofa bed. When I enquired, it would be supplied with an extra charge. I could've booked a king bed room for much less than what I paid. Gardens desperately need tending. Daily servicing meant only fresh towels were supplied. No toilet paper, tea, coffee. Washing machine in the laundry didn't work. TV didn't work properly. Not enough cutlery -...

"Lovely rooms perfect positions to ferry & town. Gap in the door a nuisance as light shone through the gap all night but other than this - our stay was great!"