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"G"

"Excelente servicio de todo el personal"

"Sim "

"This is my second time at the national hotel, and for sure it won’t be my list, the staff is amazing. The room is amazing. They try to do everything in their power to accommodate you and make sure that you have a wonderful time, I love this place. I can’t wait to come back."

"Love the hotel it was beautiful and really close to the beach and a lot of restaurants and mini stores"

"El hotel muy lindo, el personal amable y dispuesto a ayudar, las vistas hermosas y justo al frente de Copacabana Beach. El hotel perfecto para mis vacaciones."

"El hotel queda a 3 cuadras de la playa, hubo días que no hicieron limpieza pero, me gustó el hotel."

"Great hotel"

"It is located directly across from the beach. I like that. You must cross a busy highway to get to the beach. there are restaurants on the property. They do not offer inclusive meal plan. You can purchase food from street vendors on the beach side of the street. There is no night life and no shopping near. It is peaceful quiet and pleasant but unless you have transportation or use a lift service there is not much to do. I was glad to spend my time here. Unfortunately, I was not able to tour as...

"Outstanding all round."

"Una de las mejores experiencias todo limpio buen servicio excelente"

"Muy buena ubicación y lindas instalaciones"

"I have stayed here many times. I have had issues with the cleanliness of the room twice. The bed sheets smelled like sweat, I had to put a towel over the sheets just to sleep. In addition to the smell of sweat, the bed sheets were also humid with a wet sensation to them. The bathroom also had that same smell of sweat."

"Excellent location, Sheraton’s private beach was fabulous but the highlight of our stay was the excellent service from the entire staff! From the welcome desk at check in, the staff at the concierge desk, the doormen and last but not least, the staff in the breakfast restaurant. This was undoubtedly the best customer service I have experienced."

"It was only me and it was awesome! Had such an amazing stay! Staff was so nice when ordering food, drinks, had questions. Would definitely stay again!"

"Excellent location, lovely breakfast and good value for money with very courteous staff. We didn't enjoy lack of food choices if we wanted to eat for lunch or dinner. For breakfast coffee brand was week. The lifts could be more efficient. Still a brilliant place to stay."

"The hotel needs to improve the room cleaning process, especially in the bathroom. Also, they need to increase the size of the internet link; the internet is very slow at the end of the day when most of the guests staying at the hotel return from their day out in Rio. In my opinion, breakfast should be served until 11 AM every day. The hotel is located in a very busy area in Rio de Janeiro, where people go to bed late and want to have breakfast a little later than 6 to 10 AM, when breakfast is...

"The front desk agents were very helpful and attentive. The called my taxi and help me with my reservation to Christ the Redeemer. One of them even print and rescheduled my reservation!"

"We loved our stay at Porto Bay. It’s so close to the the beach and having chairs available was a great plus. They have a very nice pool and bar area overlooking Copa Cabana."

"Great room and hotel. I moved there from the Sheraton Grand about 20 minutes away. The rooftop pool and bar were great. The breakfast was good. The hotel was beautiful and the staff was very helpful. My room was comfy and I felt very safe. The neighborhood is good but you will probably want a car. The beach is about 2 blocks away and there is a place to rent standard bikes or motorized bikes a block away. The prices were also good. The beach area nearby was clean and beautiful with plenty of...