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"The White House end of the hotel is lovely. Sadly we were in a different part where the rooms were tired and ultra basic. Our room stank of vomit, the mattress was very old and uncomfortable, we could feel the springs in the bed. We only had one towel and one toilet roll for two of us sharing a double room. The staff were kind but lacked an understanding of hospitality, in particular they were confused when serving dinner. Two meals came out wrong, then were corrected before being taken away,...

"The property is beautiful - all the amenities and great playgrounds for the kids. Sign posting is terrible and staff responses are lacklustre at best."

"Stunning location, but very basic facilities. Shower had very little to no pressure which made it difficult to shower, shower was leaking. Appreciated the fan in the room, however struggled to find the hotel being 4 star rated."

"We had a wonderful stay here, even with the construction the hotel is doing. Our room was comfortable and clean, with welcoming free beverages, snacks, coffee and tea. Beds were extremely comfortable. The staff was extremely helpful and kind. We were within easy walking distance to the train station, shops, and pubs."

"From the photos of the rooms I had seen, I was prepared for a rather boring, average room, so I was very pleasantly surprised when the room turned out to be very stylish and charming. The fabrics were of lovely and of good quality and there were antiques as well as modern touches. The bathroom was spacious and had really nice granite and large porcelain tile. There was a jacuzzi tub which we enjoyed a soak in. We had dinner in the restaurant. It has a fairly simple looking menu, but the mushroom...

"I think the basics in 2026 is to expect usb charging points to be available"

"Friendly and helpful staff, the rooms were big and spacious. Feel the carpets, furniture and design are in need of a refresh. There was a musty smell throughout the corridors and the room smelled sweaty. Fortunately I arrived at 11pm so I opened the windows and aired it out which helped with some of the smell. The corridors were dingy and musty tho."

"The houseplants in the conservatory hadn't seen water in weeks! Food was mediocre. I was in an accessible room. The facilities were not accessible. eg there was a bath not a wetroom. Handles in the bathroom were not lever handles. Towels had been left 5 feet up!"

"Hotel staff was welcoming and polite. The hotel smelled amazing. Room was clean comfortable. Loved the food at the restaurant downstairs. Would stay there again."

"Wonderful stay for the summer with river views and amazing terrace. So many peaceful places to sit and watch the river in the grounds. The rooms were lovely - spacious, big bed and bathrooms and the extra amenities were very appreciated. Its a stunning setting for a summer break."

"Only a very short stay but very comfortable and a beautiful building"

"Loved this gem of a hotel. We had a large party of 10 and the staff couldn’t not do enough for us. We loved this spot, close to everything, very walkable. Nice little bar on site with an outdoor courtyard, full restaurant as well. Breakfast was amazing. When our pre-booked airport shuttle service fell through they had us looked after in no time and we. We’re picked up and delivered to the airport in plenty of time! Will stay here again, and I’m a travel consultant, so I won’t hesitate to send...

"I liked the leisure complex which was obviously built more recently than the hotel. Lovely pool and steam room. The gardens were also lovely- you can sit out and have a drink- great when the weather is sunny.?handy for Aldershot and nearby army venues"

"Useful hotel stay for a single night whilst in the area. Didn’t spend lots of time there. Limited vegetarian / vegan breakfast options We stayed in mid June and noticed lots of moths throughout the property."

"The copper castle was an amazing place to stay, clean, comfortable, staff were amazing, children loved the animals and collecting egg's from the chickens in the morning. Owner's were very helpful and accommodating, will definitely be coming back for another stay."

"T"

"A very nice hotel with versatile spa facilities, good restaurant in splendid Ascot area"

"It was nice"

"Wonderful quirky 500 year old pub at Eton, literally a stones throw from Windsor Castle and environs, so an easy walk to everything. Great to have parking and the breakfast included was lovely. Very friendly staff behind the bar. Special feeling staying in a historic pub with its own character. Don't worry about the planes going overhead as they have a curfew in the evenings!!"

"The location is great, you walk out of the door and walk down the street and you’re at all the shops and Windsor Castle! The train station is also super close!"