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"I had the most comfortable hotel room I have ever stayed in. In the morning, after a good sleep, I walked along the river and watched the swans. "

"Lovely relaxing hotel. Nice grounds and surroundings and lovely staff. The pool and gym were a nice addition. The breakfast was a little disappointing and overpriced at £60 for a family of four, we assumed it was included in our stay as there was no option to add breakfast at the time of booking. "

"Staff was very helpful and friendly. Location was amazing and the parking was simple to negotiate. The room was the basic room but there was a huge crack in the sink and a very large stain on the curtains which was a little off putting. "

"The room temperature was perfect as were the staff."

"The staff were so attentive and kind. My kids loved the treasure hunt laid out in the room upon arrival. Lego man visiting our table made their day. The playroom and sensory room are fantastic. We’d go back again for sure. "

"Fabulous location, the castle is about one a minute walk from the hotel. The rooms are beautiful, as is the reception area."

"warm hospitality in a calm wilderness"

"Spotless & comfortable beds"

"A warm welcome on arrival really helped. "

"Had a lovely one night stay, staff were very friendly"

"All good and very helpful "

"Absolutely beautiful hotel, I came for my birthday and the staff were so welcoming and thoughtful. The spa is amazing and the rooms are gorgeous, can not rate this stay highly enough! "

"Excellent swimming pool and spa facilities and warm welcome from staff"

"The room was spacious, clean with lovely thick fluffy towels. Very modern bathroom with great shower. We were also upgraded to a deluxe double room which was a nice surprise. "

"Lovely"

"The room was spotless. Very good location. "

"Let's start with the good stuff. Bathroom spotless, lovely fluffy towels and a great size too, not the usual handkerchief you often get! Massive bed, crisp clean bedding, great pillows. OK, so let's ignore the fact that the decor is in need of an update - it might be shabby, but the room was really clean throughout. Negatives? Central heating SO noisy, I had to wear earplugs to block out the background noise. And the shower, although really good and hot, is like being spiked by needles! Easily...

"Fabulous hotel. Welcoming staff, great food (dinner and breakfast), easy to find, loads of parking. Children welcomed, even really tired and grumpy ones after a full day at Legoland nearby. Only minor criticism is no fridge in hotel room (despite a deceptive-looking fridge shaped cupboard!) which would’ve helped us out a lot with our picnic for the following day. "