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"Alt var perfekt.."

"The property was beautiful, the food was good, and the staff exceptional. Highly recommend."

"Staff confirmed pick up at the airport but nobody showed up. They did not even notify me that the transport was not available on that day and time. I called them and they asked me to take a taxi and they will reimburse. It is not about the money. Staff was not apologetic. Staff has no communicarion skills. They cut me off while I was still speaking. Customer service is 0% satisfactory."

"Rooms near road excessive loud no earplugs on room. No wash cloths No hot water in am shower Belfast grest Staff friendly"

"The room is clean, the staff are friendly, polite, and attentive. The air conditioning is really good in the room. The breakfast in the morning are ok, if you are not used to eating a lot of carbs, it is not for you."

"This resort could be wonderful. However, a lack of investment (and histroical typhoon damage) shows in dilapidated buildings and a sub par experience compared to other "luxury" resorts. But it's a good place to be, excellent location with a lovely resort team with some drawbacks that are good to be aware of before arriving: access is only by boat (P.1500 return each), no hot water in room, food options limited/no beer after 1st day, room did not lock as doors broken, island hopping was expensive...

"The place is tucked away off the roads so it feels isolated and away from the hustle of the surrounding streets. The check in process was easy and the staff was amazing. We ate a few times at the hotel restaurant and it was excellent. The wifi is only available near the main area and not in the rooms, the kids took full advantage of the pools, both pool areas were well maintained. We rented one of the outside areas for a family gathering. Its not a "high end" resort but its comfortable and the...

"Free convenient breakfast delivery, the best pool area in Masbate, great location, friendly staff, great views from up top."

"The person at the reception Jen, she is very helpful and accomodating. Thank you and you made our stay memorable. Huge room and very clean. Very close to the mall. Just right behind the building. Thank you for all the help."

"No pool. No elevator. Staff one is ok Getting to the room on 3rd level is not good. Construction going on, I had to walk on a man made bridge to cross to go to the room. I was scared"

"Very friendly and attentive staff! Clean room"

"Lobby staff helpful. Just wish there is a choice of booking RJ buffet with reservations for breakfast or lunch or dinner,"

"The rooms are very clean and the staff are very accomodating. The place itself is also a 10/10 it has a nice view at the same time it is safe and quiet"

"The.msin thing that Charles Rahim loved about Fernando's Hotel is the location, the staff and the cafe downstairs as well as the pool. The staff are always good here."

"Awesome accommodation"

"During our stay, the region was hit by a 5.4 scale earthquake at around 10PM. All employees and guests were evacuated outside in the pool area. After sometime, we were allowed to go back to our room. The following morning, we were checking out and I requested for a late checkout of 2:00 PM. I said because of the earthquake, we had to adjust our sleeping hour as. I was denied because the admitting employee said they have incoming guess. But, for 500 pesos an hour, they could extend their he...

"Breakfast was excellent. Shops closeby."