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"The room was very clean, the bedding was fantastic, and the views from my room were spectacular. The restaurant food was average and didn't have several of the menu selections I wanted. Service at check-in was quite slow, with nobody around for the first 30 minutes after my arrival when I found myself all alone. Fortunately, there is a nice coffee shop on the property where I was able to wait until the hotel staff were available to check me in. Overall, this place is good value for money,...

"All staff members were extremely helpful and friendly. "

"Value for money is great, staff are helpful during stay and before for coordinating driver/guide. The setting in the forest is much nicer than staying in town. The only thing I felt was a let down were the pillow, too tall and hard so had to sleep without."

"Charming hotel outside of Paro with a view of Tiger Nest. More of a traditional style hotel but has everything you need. Great staff. "

"Excellent property. Hot stone bath was really good Very close to tigers nest"

"room cleaning could be more thorough. They did not take used glasses, plates, shower cap. Heating was not on - but I was provided an extra heater"

"Services are not at par with the price. WiFi connection was always unstable and particularly the food was not to the standard of a 5 star hotel. "

"Excellent location, very close to immigration office and main market. Perfect for transit"

"We had a spectacular time. In addition to a beautiful property the entire staff were exceptionally good and caring. The hotel has excellent food, great outdoor activities. Two areas to improve, the access road and the gym where the machines did not work well. Overall a wonderful stay."

"Great location. Great staff. Clean room. Good food"

"Clean spacious rooms with kind friendly staff. A little away from the centre but only a short taxi ride. Food was excellent too. "

"The staff were friendly and helpful. Breakfast was self help, basic, but plentiful."

"In one word: amazing!. We booked two nights at Ozen Resort in October. I was a bit anxious when driving there because the accommodation is fairly new and there were limited info online and was not really sure what to expect. I could not have been more positively surprised. The resort is in an incredible location 20 mins from Paro (great paved road to get there), with sweeping views of the mountains and super quiet. There are 12 villas, we were upgraded to a 3 floors one which was insanely large,...

"The room was very spacious. The staff was incredibly kind. Thimphu is small enough you can walk everywhere. If you do a hike or anything they’ll make you a “to go” box. My ONLY complaint is you can hear noises outside, but if you are a heavy sleeper it will be fine. Wonderful hotel."