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"Will never return here. Worst hotel I have ever been too. Food was nasty and drinks were controled hourly by staff. There was a time limit to eat an drink sodas. Pools were great a staff was too. Down town was to much to handle being with a 6 year old. Everything here is costly. U pay for everything extra."

"The villa was spacious and comfortable for myself and family."

"Location was the best part. It’s an old hotel. It’s charming. Staff was great. Clean enough. It’s next to the Alamo and Riverwalk. I’d stay here again."

"Property was huge, but very well maintained. Yes there was construction but we never heard it. Water park was very fun, and yes it was crowded Saturday, but we were still able to enjoy all the amenities. Hotel employees were all wonderful and very helpful. Room was a nice size and bed was very comfortable."

"If you don’t like dirty sheets, would not recommend staying here"

"Check-in was quick and easy. Found the room to be clean and satisfactory. Around edge of the bed they were large hairs on the floor that tells me that not much put into cleaning the carpet. When we return to the hotel late in the evening, the air conditioner was not working. And repeated attempts to contact the front desk from the room phone remained unanswered. Attempts to contact the hotel from our cell phones also remain unanswered. It was so late we endured it. But it was a miserable night...

"Showed up 2 hours after check in time and the room was not ready. We were told it would be another hours so we decided to go with a less desirable room option. Staff was not very accommodating. First time staying here but will not consider this hotel in the future."

"We were pretty disappointed. We did t get adjoining room like we booked. Every single thing on property cost extra, even though the website made it seem like many things were included in the resort fee. The lagoon was SEVERELY lacking. You can’t swim because the water is super shallow and the roped off area was tiny. And the overpriced paddle board and kayaking was a joke. It’s 35 dollars per person per hour and you have a very small area to do it in and you have to wear a life jacket. The lazy...

"Room was clean, pool area very dirty and beer and liquor cups were not picked up and no clean pool towels when I got out. Plates and cups everywhere around pool. I asked for a microwave for my room and the microwave was very filthy outside and inside"

"Bueno"

"Ok"

"Mi experiencia fue muy decepcionante. El hotel tiene un mantenimiento deficiente. Desde nuestra llegada, la tina estaba tapada y, aunque lo reportamos de inmediato, tardaron dos días en resolver el problema. El servicio de limpieza también dejó mucho que desear. En varias ocasiones dejaban tazas y utensilios sucios en la habitación sin recoger. Lo más grave ocurrió el último día. Mientras hacíamos las maletas, nos dimos cuenta de que faltaba una bolsa con unas compras. Llamamos para...

"Lots of construction around the area which made accessing a bit challenging. The elevators were super slow since they served the garage and the guest floors. The rooms were standard and the breakfast was warm. Overall 3.75/5.0"

"Definitely expected more considering price and location. Trash overflowing at entrance trash can , the hotel is outdated , fridge was not working , roaches in first room and got moved to another room just to have a roach in the fridge there at that point I didn’t bother going back to front desk since we were leaving ."

"Everything was excellent!!!"