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"Great place, very large room was great"

"The rooms were so Clean and pools too."

"Hallways were dirty - rooms felt old and not well kept but lobby was nice and staff were great"

"Nice place"

"The hotel was beautiful and situated steps to the Riverwalk. If I could give it more than five stars, I would. Highly recommend!"

"The hotel was fine, but two things that are easy fixes were pretty aggravating. First we arrived around 5:00 pm with check-in at 4. We were told that our room was not ready and it was needing final checks by the hotel staff. I asked specifically how long that might be, and the response was “maybe 20 or 30 minutes”. As I was being told this I heard another guest ask when his room would be ready because he had waited for over an hour. They said his room was now ready. We waited for over an...

"Wasn't a happy camper here. It looked like a grand place to spend our wedding anniversary in the advertisement, but we soon found it that it wasn't so grand after all. We had to wait until after 4pm to get in our room which was not a Deluxe Room like we had reserved. It was small, but I will say that it was clean. The hallway was dirty and probably had not been cleaned in several days. There is no free self parking at this property, had to use their valet service which is an extra 48 dollars a...

"Overall the stay at this resort was amazing. Food was excellent and customer service was great."

"N/A"

"Very friendly staff. Close by to lots of fun activities. Just wish there was a second pool - one for kids and one for adults."

"Nice bar inside hotel."

"It was close to the Alamo. Breakfast was good. The staff was very accommodating and helpful."

"Helpful and friendly staff. Property was well maintained. New lagoon is a hit!"

"The room was not available Front desk was not adequately trained Unable to find another room on the property - we waited at least an hour as she was trying to find a room Front office manager said she was off and really didn’t need to take the call from colleague Lobby restroom was dirty - unusable Rec’d a generic email from assistant hotel manager Had to make reservations at another hotel and at this time have not been refunded"

"Very accommodating"

"Great location, good breakfast "

"Can’t say how great this hotel is"

"Front desk, housekeeping, were all great. Valet was wonderful until the day I left, I had to wait an hour for the team to locate the attendant."

"Great place. Beautiful pools. Lots of families Memorial Day weekend. Separate adults only pool."

"Overall, the hotel stay was good—the room was clean, beautifully designed, and comfortable. However, there were several serious issues affecting rest. First, the room faces the street, and noise from pedestrians and traffic is noticeable. We stayed on the first floor, and the windows are fully transparent without any privacy film. Without closing the curtains, people outside can clearly see into the room, which reduces privacy. The most severe issue occurred last night. Due to a major...