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"We had a very disappointing experience. Our room wasn’t ready until after promised. Heck in time. The room wasn’t cleaned thoroughly once we did get it. Hair elastic on the ground, empty tissue box and hair in the shower were found. Yuck! The grounds were packed with screaming children running around, couldn’t find a pool chair or beach chair and decided to leave the property and walk to a nearby by place to eat instead. Could not wait to check out!"

"We had a wonderful and relaxing vacation at Azura Bermuda. The service and management were fantastic; everyone was extremely friendly, attentive, and professional. We were even upgraded to an oceanfront suite, which made our stay very special. The property itself is beautiful, serene, and peaceful. The pools were spectacular and offered the perfect place to relax. The private beach was also a major highlight and made it easy to unwind. The only cons were that the menu at the on-site restaurant...

"Beautiful facility"

"We were extremely let down by our stay at this property. The 4-5 star reviews should not be trusted especially if recently given. The hotel is nice looking but things are vastly spread out. Upon arrival we were supposed to get a cocktail which was water and or tea not a cocktail. That was strike 1. Then the early check in process through Amex did not work and we couldn’t check in until 4 pm. Those things are minor. Let’s get to the bad. The staff at this hotel just doesn’t care. There’s...

"The Reefs is a wonderful resort getaway. Gorgeous property on the pink beach, comfortable accommodations with views everywhere. Food at the beach restaurant as well as the upper level restaurant was excellent. Staff is friendly and hospitality-oriented. Good “toys’ at the beach from noodles, snorkel gear, paddle boards, and kayaks. Rows of pinwheel pink/white umbrellas line the beach with lounge chairs underneath. Recommend highly."

"The hotel staff was super friendly and kind. It was family friendly with activities for the to do. The hotel was clean and inviting. The beach was beautiful. I would recommend."

"Our stay was amazing. The staff were welcoming and friendly. They were also very helpful and eager to make sure we were comfortable and got where we needed to go. Excellent service and an excellent stay. We will definitely be returning to Bermuda and will definitely be staying at the Royal Palms again. Probably the best service and hotel stay I've had on vacation!"

"Excellent"

"The staff was excellent! Super friendly and helpful. The room we had was beautiful."

"I had a wonderful time here. Ms. Dawkins was so friendly and accommodating. I had the opportunity to relax and everything was as I needed it to be."

"Andy and staff are great! Restaurant is delicious"

"We loved our stay! Our room was amazing, the staff was so nice and accommodating. Food was pricey but the experience was lovely. We didn't want to leave."

"Absolutely wonderful stay! From the moment we arrived, the staff went above and beyond to make sure we felt welcomed and taken care of. Their hospitality truly made the experience special. A special thanks to Nick! His kindness, attentiveness, and excellent service truly stood out! The amenities were perfect, the property was beautiful and well maintained, and the beaches were absolutely pristine. Having such gorgeous, clean beaches right on the property was definitely one of the highlights of...