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"Grotto Bay is a very nice hotel and it is close to the airport. The food was really good. The staff were all very nice. It has a nice area on the side for snorkeling with loads of small fish. The hotel could use a little updating, the bathrooms are small, the floor in the room is kind of dirty, but it’s a beach hotel, so it’s not that bad. They could use some variation of the menu at the outside bar. It’s the only option you have for lunch there, so so e specials of the day would be nice. ...

"The property is very far away from a lot of main attractions. The front desk staff was not helpful at all and there was no running water for two entire days and the only option was offered was to take a shower by the pool. I also put the do not disturb sign on my door, but housekeeping and the water boy continued to knock multiple times and open my door despite the sign. The water boy even opened my door attempting to get in saying I am dropping the water, thank God I had the lock and chain on...

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"the room had A fantastic view of beach but it rained all week and spent alot to stay in room! one weird thing happened i had put 2 shot glasses and frome in newspaper! i think the maid thought it was trash cause of newspsper ?? i didnt notice till time to check out. i would like 2 shot glass from Bermuda u should be able to send me them. room 1250 anytype. ill have to foget the frame! Cstephens7115@yahoo.com"

"The suggestion I would have is to flip the adult pool and the main pool. Too many kids running around screaming. We had two rooms with a very nice sitting areas out side the sliding door however the constant screaming and yelling of kids made them virtually useless. The amenities at the current main pool are tailored more towards adults. Rooms 50 & 56. That would be my main critique. The restaurants served excellent food! Thanks for asking."

"I cannot say enough about the exceptional level of service provided by the staff at the Rosewood. From the first moment we arrived we were greeted by the most warm, helpful and accommodating staff. This service extended from the bell stand to housekeeping and to the many waitstaff members we encountered each day. Staff members greeted us with kindness and took time to ask us about our trip and chat beyond the normal pleasantries. They could not have been more professional and their pride in...

"It's rare to stay in a resort where the owner genuinely cares about the guests, visiting tables at dinner, the bar late in the afternoon, and even a manager's cocktail hour. When you check in there's a nice touch - "Welcome Mr. & Mrs. Smith - Toronto, Canada - Happy Anniversary" - or "welcome back". No wonder many of these names had double digit number of visits beside their names. We love the Reefs. Thank you!"

"Great ocean view rooms and 3 great beaches with 5 restaurants and good food. A little distance from Hamilton and St Georges about an hour. But very relaxing !"

"Property sits up in hills with lots of hills and steps. This property is not for handicapped people or if you have trouble climbing hills and lots of steps. Rooms are very outdated. Needs renovation. Breakfast was great. Dinner was good. Staff was excellent in helping you for whatever you need. You need to take a taxi or public bus to get to wherever you need to go. Property is at the west end of the island about 45 minutes from airport. Closer to Royal Dockyard."

"The most beautiful resort we’ve ever stayed at! "

"Cozy small hotel with friendly staff. Nice restaurant on property, but not open on Sunday- beware- they don’t tell you in advance. Great breakfast, nice bar and wonderful pizza spot (wood-fired). Hotel is a bit worn, but is nicely decorated. A short walk to town, but no beach nearby- you’ll need a car or taxi."

"The resort was quiet and views outstanding. Restaurants, ferry boat, grocery store, busstop within a 10-min walk. Free shuttle van convenient to these areas plus to the beaches."

"Can’t say enough about the Royal Palms. Greeted at the steps upon arrival! Complimentary wine and cheese hour at 5PM Free continental breakfast.ALL staff make you feel like Royalty! You won’t be disappointed!!"

"Staff was amazing! Rolly, George and Pasqual"

"excellent"

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" Breakfast was very good, and delivered on time every day-the pool was clean and water was perfect temp-very relaxing - and the dinner at Fourways is the best dining experience I have had -for the 2nd time in 10 years the staff out did themselves!!"

"Average accommodations for Bermuda. Narrow road to main sidewalks. Sheets had knots... should buy news ones."

"We loved our stay! Our room was amazing, the staff was so nice and accommodating. Food was pricey but the experience was lovely. We didn't want to leave."

"The staff was excellent and provided good recommendations. They even dropped us from hotel to Hamilton as a courtesy. The front desk gave free bus tickets for us to get around. Amazing service and staff. We will stay here again."