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"Grotto Bay has seen better days. We arrived at check-in time to a very substandard room. The building was next to active construction, the room was so moist water covered the windows so you could barely see out, plus the alleged ocean front room looked out onto a wall of shrubbery, so the water was barely visible. After much discussion with the woman at the front desk, we spoke to the manager. They said they only had one available unit which was below the level we had paid for. He offered to...

"The view was second to none. The staff at the front desk were awesome The beach access was ridiculous , only 1 mediocre restaurant, the gym was tiny and smelled awful, and there wasn’t a lot of anything to do"

"Food was more expensive than I thought, but so is everything in Bermuda. Hotel was excellent and better than expected. Good location, great staff. Easy to relax."

"We weren't aware of all of the stairs but managed fine."

"I love the friendly front desk staff and the use of the pool and amenities all day even after I checked out."

"Great location on St George’s, nice and helpful staff, Curtis, the shuttle driver looks out for you so getting around in the area is very convenient. Rooms are big with full kitchen. Will stay here again."

"Staff was very helpful and considerate"

"The staff was helpful, but the owner was inhospitable. A few family members came to visit me including my wife and infant from a cruise ship and she tried to charge my wife for staying the night when the reservation payment was for 2 adults. She kept checking on us to make sure our guests left."

"What a gem! After travelling to more than 47 different countries this was the Best vacation we’ve ever had! Dining room is 5 star dining! Owners are involved in the day to day running of the Inn, staff have been hand-picked for their outstanding customer service and professionalism! The property is quaint and charming, it is located in the middle of the island. Easy access to the Dockyard, Hamilton and St, Georges. With direct flights from Halifax and only 2 1/2 hours away this will be our go to...

"I stayed at a separate resort more than double the price my first 4 days and hands down this one was nicer, and is the one I’d return to. It’s cute, quiet and clean with the right touch of luxury. The mini kitchen was much appreciated."

"We loved our stay! Our room was amazing, the staff was so nice and accommodating. Food was pricey but the experience was lovely. We didn't want to leave."

"This was my first visit to Bermuda. This hotel was beyond any place I had visited. The view was beautiful, the staff were friendly and informative. It was a great choice even as a solo traveler. I felt safe and rested very well while there. I will definitely rebook and stay here again."