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"This was my third trip to Bermuda Unfortunately, Grotto Bay did not live up to the standards of other resorts on the island. The front end needs a course on customer service. Day prior to my arrival, I called and requested earlier check in at 2 pm and was told there are no guarantees…it ended there. Booked 5 nights here and called guest services several times to book a massage and no answer. Left a message at the front desk told to keep calling back she was busy. On my third day I was finally...

"Beautiful beach. Courteous staff."

"Everything and everyone was so amazing. No complaints."

"The stay and location was lovely, but we have objections about hidden fees. At the start they asked for over $3000 to hold for 'incidental costs' and assured us that it would be returned to us if we didn't do anything. We thought this was awfully high, but then discovered that they kept most of it at the end with some fees that make sense, but others that make none, such as an 'Accommodation Fee' of $1000 each night. What was the purpose of paying for a hotel room if we had to pay even more...

"Yes"

"Phenomenal experience in every way."

"Very clean. Excellent restaurant, pool, housekeeping staff! "

"Yes"

"Location was beautiful. The beach spectacular, hot tub was relaxing, pool is heated, three different restaurants to eat from all delicious."

"The most beautiful resort we’ve ever stayed at! "

"We especially loved the setting of our two-storey cottage on top of the rise. From the bedroom and balcony we could see across St. George’s to the harbour."

"A beautiful, historic boutique hotel with a charming local feel. Huckleberry restaurant is one of the very best in Bermuda. Staff could not be more friendly and accommodating. Our so-called “cozy” room was spacious and very comfortable. You feel like you’re truly experiencing Bermuda compared to the corporate feeling Princess Hotel across the street."

"Food is good but not exceptional Service was excellent with the restaurant staff"

"Everything was perfect! People were amazing and helpful in every way. It was easy to get around. Views were breathtaking! "

"Room was decent Property did not come with cooking "

"The breakfast was delightful and delivered to the room for a relaxing time on the "

"Breakfast was finished most mornings "

"Overall, the lake view was very peaceful and relaxing 😌 at the Inverurie Executive Suites. Inspite of the rain 🌧️, I enjoyed my stay there very much. My only regret is not being able to stay long enough."