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"Property is a bit worn and needs a refresh, but the staff were very nice, and the room was definitely clean. Pillows on the bed were lumpy, the pool was closed for maintenance, no drinking water in the bedroom, extractor fan in bathroom not working, Breakfast was good, although machine coffee is always a let down. At least have the offer and tea made by someone who can make a decent latte."

"Everything was horrible worst out of country experience I ever had"

"So much to see around the hotel.. hotel reception could’ve briefed us prior attendance. But overall great!"

"The food in the Main Hotel was amazing. We stayed in the castle and the room was big and spacious. Check in time is very late. The Castle unless in restaurant times there was nowhere like a simple shop to be able to get a simple drink without having to go over to the main Resort."

"The room was clean. However we couldn’t get the TV to connect to the internet and hair dryer didn’t work. The staff was good to get us a new dryer so that was ok. The toilet flushed weird…you had to press the button a few times to flush. Breakfast was alright. Great price and close to the airport! Overall, would recommend!"

"Clean room and family friendly"

"Location on ground floor was beside parking and therefore loud and could not open window. No view."

"Sehr freundliches und hilfsbereites Personal. Das Zimmer ist mit 28 qm sehr großzügig."

"The bathroom is a bit worn out and could use a deep cleaning. However, the room in general feels very comfortable, especially the big comfy bed and the soft linen. I really enjoyed the view from my room to the maze and the fabulous garden. The hotel has a unique romantic and dramatic yet vibrant and warm vibe, that makes you feel home, despite the lack of luxury in the (lowest fare) rooms. The staff is extremely friendly and welcoming. The breakfast is fresh, home-made and tastes delicious. I...

"Excellent welcome and consideration."

"David greeted us and was very helpful at a time of need, great location and helpful staff, they went out of their way to make me feel special on my birthday :)"

"There was a. Hair left in the bath, curtains did not close properly, iron was small cheap basic & basic and double glazing did not keep noise out"

"It’s was ok, when it comes to cleaning and breakfast place was"

"Characterful house from 1901. Wonderful evening meal. Beautiful views of the Thames."