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"Arrived early as attending a wedding at the venue. To be told there was a £20 charge to allow access to the room even though it was already available. This had not been mentioned in any previous correspondence or calls. The room was average at best and the hotel was very badly signed. The only directions given for the room was turn right at the end of the corridor, no mention of multiple flights of stairs or changes in direction to eventually find the room at the back end of nowhere. My...

"Another great stay. Warm welcome at reception, clean room, lovely comfortable bed and great breakfast. No complaints at all."

"Breakfast was good but limited if you're staying for multiple nights. Diner buffet not used but looked fine. Aircon in the bar/food area was too cold for me, couldn't comfortably have a drink in the evening."

"The rooms are nice and big, and the staff are friendly and helpful. I've stayed here a couple of times as its a good location and easy to travel around the city."

"Room very tired in need of modernizing, very shabby, stains on the paint work, bedside lamp not working. Just a depressing room"

"Lovely room tea and coffee cups, just ask for more if you need it. Friendly staff and fantastic breakfast everything you need. Will definitely be back.😀"

"Staff are lovely"

"Nothing to add"

"Parking was a struggle, took £100 damage deposit (told me £50) and I’ve still not had it back 5 days later. Also had to pay for parking. Breakfast was good though and only £10 if your a member"

"Todo bien"

"Both myself and my partner were really disappointed with our stay. The shower was freezing, for an expensive hotel I expected to have hot water. The floor of the shower was cracked in two places. The room was unbearably hot with the air con not working. Again for how much we paid I wish we had just stayed in the travel lodge up the road."