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"Rooms are unkept Staff are very rude and impudent. On one incidence, a receptionist came to my room 516 to bang with loud sound, not knock at the door because she did not check their system that I am not due to check out, because I extended my stay with another 1 day despite having stayed for 2 weeks. I saw and heard other occupant complaining at the reception when I was checking and decided not to involve myself with their breakfast Parking is not applicable to me. My experience has not...

"Arrived early as attending a wedding at the venue. To be told there was a £20 charge to allow access to the room even though it was already available. This had not been mentioned in any previous correspondence or calls. The room was average at best and the hotel was very badly signed. The only directions given for the room was turn right at the end of the corridor, no mention of multiple flights of stairs or changes in direction to eventually find the room at the back end of nowhere. My...

"A very disappointing stay. Save your money at stay at a local Premier Inn for half or more of the price - their rooms are much cleaner. Thick dust coating the room and surfaces, including the skirting boards. Stained brown toilet. Stains on towels. This is an expensive hotel for MK, and I have stayed in 20+ properties here over the past 18 months. For the price paid, this ranks at the bottom."

"Good parking area and breakfast. We are glad that they dog friendly. Although the main picture of the hotel is not the entrance of the hotel so it was confusing on arrival. Otherwise all is good."

"The staff was helpful and the food was amazing. The rooms were very small but for one night was okay."

"Room very tired in need of modernizing, very shabby, stains on the paint work, bedside lamp not working. Just a depressing room"

"Staff are lovely"

"Nothing to add"

"Parking was a struggle, took £100 damage deposit (told me £50) and I’ve still not had it back 5 days later. Also had to pay for parking. Breakfast was good though and only £10 if your a member"

"Both myself and my partner were really disappointed with our stay. The shower was freezing, for an expensive hotel I expected to have hot water. The floor of the shower was cracked in two places. The room was unbearably hot with the air con not working. Again for how much we paid I wish we had just stayed in the travel lodge up the road."