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"Staff were great friendly and helpful. Location was ok and modern new minimalist accommodation. Restaurant was ok with limited menu"

"Excellent location! We had a wonderful stay recently and really enjoyed our water view room. Modern updated bathroom, and giant bed made it super comfortable, and the epic breakfast buffet fueled us for daily adventures. Parking is actually right next door, very convenient - overall a splendid place to call home for a vacation."

"Thank You for your professionalism and yet kind approach to all aspects. I would highly recommend this hotel."

"Great place"

"N/a"

"Desayuno es fantástico. Somos 2 adultos mayores que nos han tenido mucha paciencia y nos han ayudado hasta para estacionar el carro. Lo pasamos muy pero muy bien!"

"Was very reasonable and very nice food and drink. Staff were excellent "

"L'hôtel est très bien situé mais très mal isolé malheureusement. Les services sont corrects dans l'ensemble et le personnel aussi."

"Wonderful hotel Very attentive and very discreet "

"Roof terrace is useless and staff not very helpful."

"Muy bien ubicado, a solo unos pasos de la Catedral del Buen Pastor , cerca del ayuntamiento , de la playa La Concha y del Casco Historico."

"Great place"

"Everything was excellent, clean room as described, staff, and kitchen. Would highly recommend"

"Respecto al hotel no tengo ninguna queja pero aunque está ubicado céntrico está rodeado de mal ambiente, muchas comunas de inmigrantes y realmente de noche no paseábamos tranquilos."

"Location was perfect.Room was perfect easy access with elevator great coffee and tea offered 24/7. It was a delight to stay here. I would definitely stay here again. It added to our experience here in San Sebastian. I cannot. Recommend this enough. The bed is super comfortable. It's a clean room smells great. Has a nice little Balcony. Near everything"

"Amazing hotel"

"Excelente ubicación."

"Great"

"The hotel is not far from the center, between two tram stops. The staff and the amenities are excellent. My room looked on another building, but at last there was no noise of the traffic. The only problem was that I couldn't change the AC, there was a constant cold airflow in the room. All in all, I had a pleasant time in lovely Bilbao."