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"This is truly a special hotel. The staff are friendly, professional and helpful. The restaurant is excellent for dinner- ate there twice. Excellent breakfast included. Highly recommend "

"Wonderful stay all round "

"Emplacement, chambres et services exceptionnels ! Big up à Mario 😍"

"The hotel is incredible and the staff is as well. We absolutely loved our stay. It was truly a unique experience. However, guests should know that because the hotel is literally incorporated into the caves, it can be physically demanding climbing all the stone stairs. People with mobility issues will definitely struggle at this hotel"

"Will not work with customers or try to accommodate "

"Exceptional service and charming room. Great location. Breakfast was okay (nothing special, but not awful). We would gladly return. Matera exceeded our expectations. We recommend d the burrata at Casal, and convivial and lopa. The cinema room at lopa is a fun and memorable experience!"

"An absolutely wonderful hotel. Slap bang in the middle of the Sassi. Staff extremely attentive. Had a great time in the spa and a great massage. Would happily revisit."

"Perfect"

"Fantastische locatie om Matera te ervaren, uitzicht werkelijk prachtig."

"Great staff, great room, great stay. From the reception through the departure, the staff was attentive and always at the ready to provide any needed assistance. The room was big and bright and prodivednfor anything we could've needed. Breakfast was good with numerous options. The grounds of the hotel are as beautiful as the historic center itself. It was also a great location close to restaurants in both parts of the historic area."

"The breakfast was fabulous. As many coffees as you wanted, and the best service in the friendliest manner possible."

"This was the most unique hotel we’ve ever stayed at. The staff were most helpful and accommodating. The nice touch was while we were having a glass of wine on the terrace. The host brought us a complimentary appetizer."

"Great location, beautiful hotel"

"Perfectly located,even better managed!"

"Amazing property, location, and staff! True 5 star! Highly recommend staying here. We were here with our children age 9 and 10, they were very excited to stay in Cave hotel. "

"This is such a beautiful property. The staff was superb and the bed and linens were amazing. Very beautiful and clean place. Loved Matera and the hotel. Thank you for such a lovely experience."

"Unique experience staying in a cave. Very comfortable, and the staff (Carla and the lady who served breakfast) was exceptionally helpful. Breakfast was wonderful!"

"Staying in the heart of the Sassi in Matera was truly a unique and unforgettable experience. Being surrounded by such ancient history, carved into the rock, makes you feel like you’ve stepped into another time. The atmosphere is simply magical—especially in the early morning and at night, when everything is quiet and beautifully lit. Waking up in the middle of the Sassi is something very special that I would recommend to anyone visiting Matera. The accommodation itself was comfortable and...