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"Overall, my stay was okay, but there were a few issues that really affected the experience. Check-in took a very long time, which was frustrating, especially when traveling with a toddler. The biggest issue, however, was the water being shut off for several hours. We were not notified in advance. I was actually in the middle of giving my toddler a bath, with a full head of shampoo, when the water suddenly stopped. The staff explained that the main water line had burst, but they were unable to...

"Loved being on the Cliffs!"

"When i arrived I was greeted with a warm welcome & An option of an ice cold rum punch/ fruit punch cocktail. After we checked in, Our room's were available before the initial time. Later than evening we had lunch which was hands down gourmet to each carefully crafted and well seasoned with love dish. Staff had our bags brought up to our rooms with urgency. Staff makes you feel appreciated and taken care of."

"Nice modern decor, very clean from the hotel lobby to the restaurants and the rooms. Staff at reception: excellent, helping, friendly and knowledgable Staff in restaurant: Some very friendly and excellent, some definitively need a lot of training, to be taught what service means, it’s not about them, but about the client and to make them comfortable. Shouting commands to the staff is annoying for the guest. Food: Breakfast, lunch and dinner were excellent - great variety and also a special...

"The rooms were cleaned twice per week; I would recommend to do this every other day. Even twice per week, they forget to clean the floors. They also forget to regularly fill up amenities such as coffee, milk, soap, shampoo. For me this was the 1st time to encounter a hotel that it was challenging to get enough shampoo. The beach is close by, however can be rough and difficult to swim in. The breakfast options where limited a la carte; 50% was not available. If want a perfect experience in...

"Beautifully located oh the beach, good food, clean environment and friendly staffs."

"There was a water problem and also they charge you for breakfast when u book with Expedia"

"Breakfast should be included"

"Very clean hotel helpful and pleasant and welcoming beach was weeds great view from balcony this hotel is a five star hotel"

"My mom and I thoroughly enjoyed how accessible, kind and accommodating the staff were. Their was very helpful from the time we arrived up until we left. The live music most nights was always a good way to end the day! This hotel was on the south end of the island and close to the airport as well. If you don't want to rent a car, choose the activities that offer a pick-up service and also try to book excursions the week before travel."

"Beautiful and well kept resort. Staff was pleasant!"

"I didn't like the cats roaming around while I was eating."