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"Good place to stay but property needs updated too old"

"Like a 3 Star hotel"

"I have written a personal mail to the General Manager explaining the issues"

"Room furniture, TV"

"The staff were very helpful, and the steam room, sauna, and Jacuzzi were all excellent. The only disappointment was that the website did not mention that the Thai and Swedish massage services have been closed for years. We booked specifically for those treatments, so it was frustrating to find out only after we arrived."

"Staff very unprofessional and room amenities was not sufficient for the guests"

"The administration (and reception) was horrible. I paid for my stay when I booked through Hotels.com, but I was charged again when I checked in. I should have been more careful, but I paid. I noticed this double payment after returning home and contacted the hotel. Their response was slow, and they never admitted the fault and refused to refund. I have not received the refund yet, so I decided to write this. My colleague, who stayed for the same duration, made a reservation through...

"Good"

"Thank you for everything"

"Very good hotel. The rooms were very spacious and comfortable, Staff were very friendly and helpful. Had a great stay. Highly recommend."

"Everything was very nice"

"Room was spotless and the staff were awesome Nice spa"

"Yes, all good "

"Building works are ongoing. Claims to have multiple swimming pools, I have only seen 1 in the 4 days I have been here. Room is small, view is horrible and the balcony has no privacy as they are right next to each other. Cleanliness is good as the hotel is new. Bathroom is tiny, knee touches shower screen when sat down. Shower pressure is low. Bath towels are quite small. Room service food was not great. Buffet breakfast was mediocre at best, i understand that breakfast is included with...