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"Good place to stay but property needs updated too old"

"The WiFi signal was terrible , They should maintain or upgrade there IT system and elevator . Otherwise the property was beautiful. Staffs were average ."

"Room furniture, TV"

"I have written a personal mail to the General Manager explaining the issues"

"Good"

"The staff were very helpful, and the steam room, sauna, and Jacuzzi were all excellent. The only disappointment was that the website did not mention that the Thai and Swedish massage services have been closed for years. We booked specifically for those treatments, so it was frustrating to find out only after we arrived."

"Staff very unprofessional and room amenities was not sufficient for the guests"

"The administration (and reception) was horrible. I paid for my stay when I booked through Hotels.com, but I was charged again when I checked in. I should have been more careful, but I paid. I noticed this double payment after returning home and contacted the hotel. Their response was slow, and they never admitted the fault and refused to refund. I have not received the refund yet, so I decided to write this. My colleague, who stayed for the same duration, made a reservation through...

"Yes, all good "

"Everything was very nice"

"Nice"