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"Servicio muy amable"

"El cuarto muy limpio y amplio."

"While the staff are very attentive and helpful, the property needs plenty of maintenance. Very worn out furniture and building falling apart. It seems that the owner has not renovated the hotel in years., Breakfast was very good"

"Clean room, good costumer service, food, and parking"

"Nice"

"Me encantó su casino dentro de la propiedad"

"Muy buena tecnología para encendidos y apagados. Buenos canales en TV. La cafetera es lo único que nos funcionaba bien. El personal muy amable. Buen desayuno. Hotel moderno y bonito"

"Staff is always helpful and nice. I always enjoy staying there. Rooms have been recently remodeled"

"Localización del hotel y desayuno bufet muy completo y suficiente"

"Love the old fashion mexican tile look, bathroom has very hot water with good pressure, very clean felt safe with security guards all night, beach access was key, free breakfast was super delicious and hang out night music with coffee bar or deonk bar with many forplaces. Place is worth the price you won't regret."

"I don’t even know where to begin! From the moment we checked in, our experience was amazing. The gentleman at the front desk went above and beyond to make us feel welcome. He personally walked us around the property, showed us where everything was, took us to the restaurant, and even helped us bring all of our belongings to our room. The hotel exceeded all of my expectations. Everything was spotless and incredibly clean. Anytime we needed our room cleaned or requested anything for our room, it...

"We observed that the door was ajar and the bathroom facilities were not adequately maintained. Our group experienced delays, and instead of being accommodated together, we were separated. Furthermore, parking presented a challenge, particularly for vehicles with trailers. We were also disappointed to find Nescafe cups in the room without accompanying sugar, creamer, spoons, or straws. However, the most significant concern was the saline quality of the water."

"Nos recibieron Excelente y muy buen cuento para 4 personitas"

"Super limpio"

"Room to small"

"I have stayed at a few hotels in Tijuana. This is by far the best experience I have had. Staff were very helpful and professional. Hotel is super clean and restaurant was perfect to watch the World Cup matches with great food choices with open kitchen layout. I will be back. Thank you for a great experience."

"Our stay at El Cielo Hotel exceeded every expectation. From the moment we arrived, the staff made us feel genuinely welcome with their exceptional hospitality and attention to detail. The rooms are beautifully designed, spacious, and incredibly comfortable, with breathtaking views of the vineyards that make every morning feel special. The property itself is peaceful, elegant, and perfectly captures the beauty and charm of Valle de Guadalupe. The food and wine were outstanding, and every...

"la alfombra de la avitacion estaba terriblemente sucia se veia muy vieja. en general creo que una minima remodelacion haria la diferencia"

"Was very poor and the floor was very old and Dirty,, They cleaned but didn’t change the tawel"

"Excellent place customer service was great!"