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"good"

"We travel with infant eight months old and that was good to stay in this hotel. I can recommend it."

"Property was great. Staff were nice and helpful. Water was amazing. Only con is it very expensive once you’re here. We did 3 nights and after all the meals that are heavily taxed and gratuity included on the bill, we spent more than we would have for a whole week in Cancun."

"Property is not well maintained, and the grounds don't look like the pictures."

"Th resort should not b considered Adult Only. The pool, pool bar & music shut down @7pm. The pool music was not Bohemian culture, most of the pool music was country, Elvis & other traditional American music. Even the sports lounge music was traditional American. A few of the restaurants we were not able to make reservations for due to them being full, but we paid for all inclusive. We paid for a King size bed & received 2 full mattresses pushed together in our room, The dressers were broken &...

"Clean good food good entertainment"

"Had a great time at Atlantis Paradise island with a large group of family and friends. 27 of us had a great time! Staff was caring and helpful. Facility is great and you have to do the Lazy River at the water park. Beaches are pristine and the water so soft. Food was amazing at every restaurant."

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"Beautiful building, clean rooms with everything one needs. Good evening entertainment and a nice beach. We felt that the property is underutilized, the grand hotel lobby looks as though it ought to have a grand piano and serve afternoon tea - it is totally underutilized. Same goes for the outside lovely grounds. The outside bar does not open until 10.30 am and is closed in the evening. People would love to set outside, perhaps have a guitarist and enjoy cocktails and a view sad to see no-one...

"The hotel is a bit outdated. Shower was old. Cleaners do a good job at tidying up and cleaning. Front desk Staff as well as restaurant staff are AMAZING. Always helpful, with a smile on their faces. Thank you for having us!"

"Awful, trash in room from people before us. Shower fixtures not working properly. One had a screw sticking out and grinding on the turn handle, the sound was awful. Breakfast was mediocre at best, everything tasted like cardboard and a few members had food poisoning from it. We only stayed one night and made arrangements elsewhere."

"Friendly staff and the air conditioner was very efficient Need a little work on the menu and updating the rooms"

"I first visited 3 years ago and had zero issues- wonderful time. I returned this year and there are major communication and as a result, service issues. Can definitely spend less going to an all inclusive and avoid some of the frustration elsewhere. While there were staff that were highlights and we generally had a nice time, I don’t think I’ll be back- which is a shame. But it distinctly had the feeling of really attempting to nickel and dime visitors which sucks."

"Todo muy limpio"

"Everything was amazing from my experience!!! My only complaint was arriving my room was giving away(even though I was bumped up). On leaving I was unable to get a late checkout"

"Housekeeping is very professional and keeps your room clean. I never have breakfast there. The AC filter in the room was very dusty!"

"Overall a nice trip. Check in was extremely slow. Room was not ready and waited way too long for the room to be ready. Ruined our first day. Room was spacious and clean. Temporary adult pool was ok. Way too many reserved chairs that were not being used. A complete waste when there are not enough chairs to begin with. Just another way for them to make more money. Need a better system for guests who are over 18 to enter the adult pool. Kept telling my daughter every day she could not...

"Peaceful place and friendly staff."

"An incredible resort."

"Family friendly, staff was great had a great time."