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"Beautiful resort, but very disappointing experience — especially for a special occasion I would honestly think twice before choosing Atlantis for a special occasion. We came expecting a memorable experience, and unfortunately, the service and attention to detail did not match what you would expect from a resort at this price point. Our bed was broken during our stay. We reported it, were told someone would come to replace or fix it, and no one ever came. Having to repeatedly deal with an issue...

"Beautiful resort with lots of amenities"

"It was an awesome experience. Everyone friendly and helpful!"

"The resort was smaller than expected but well kept. I wish the staff was more supportive and actually helped in giving info about shuttles, transportation advice, and things to do near the property! Very upset that they did not make my friends and I aware of US customs closing at a certain time even though we were asked multiple times where we are traveling to, which made us miss our flight and we were stuck another day (not at the resort after they claimed to be completely booked). Our flight...

"I had a great time, the staff that I came across were nice and helpful but not so many of them were. Like the ones at the front desk on Thursday/friday. She looked at me like I had five heads growing out of me when I asked if I could request for some clean towels to the room. But other than that had a nice time. My waitress I had at the wooden restaurant that was in the hotel building was super nice and fun ! I hope her spirit stays like that with everyone ! The king room I had was big. The only...

"Mold all-over the apt staff just das not care not very hospitable A poor kid singing 100 year old songs they will definitely not come back to this resort the beach has rocks I don't think this resort will.last for long Same food everyday at the buffet limited choices rice beans rice been sausages rice beans chicken beef stew that's it don expect sb Anything else if ur in diet roof was leaking evrytime It rained 🌧 they don't seem to fix it I don't know where is the health dept witch alley...

"everything was great"

"We travelled with a 10 year old. The hotel was more geared towards adults and not so much kid friendly. Having known this, we would have chosen the Grand Hyatt. The pool area at the SLS blared techno music all day and night- not very relaxing if you are looking to read a book at the pool. The staff was very nice. The room that we had was very small- rooms are way better at the Reef in Atlantis. We usually go to Atlantis and decided to try this area instead. The waterpark is much better with...

"great rooms, pools and beaches."

"I liked that the staff was nice and friendly. Very nice price and area for a solo traveler"

"Great restaurants, specially Gordon’s, butch’s , great spots at the beach and Discovery island!!"