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"Make sure they tell you that they will be going into your card you left on file. My bank suspended my account because they kept going into my account and I was left with no card to spend $$ and they block my room card as well to purchase food for me and my kids. Horrible experience"

"Property was pretty Overall the experience was enjoyable just felt property caters to cruise passengers coming daily vs the customers staying at the property."

"Por general me gustó todo del hotel"

"Honestly, I give this resort 3 out of 5 stars. The entire indoor portion including the first floor and all the room floors smelled like mold. They kept mopping the lobby with this mop that smelled like it was sitting in water for ages. My room was very poorly cleaned. The bathtub had hair in it when we first got it and when I wiped down the tub with my own wipes, there was so much brown and black residue. The rooms were cleaned so late in the day each day that sometimes we couldn’t get ready...

"The room was clean and spacious but older property so not upgraded and the TV was not usable because it was not clear. There was plenty of food to eat but limited menu at restaurants so sometimes hard to pick meals. The staff however was friendly and helpful throughout the stay and I would stay again primarily for the staff."

"The hotel needs to be renovated. The food takes about an hour to come out. After waiting about 10 mins for them to take your order wouldn’t recommend at all. Also no snacks on property."

"Beautiful property and well maintained. It is much quieter and less busy than some of the surrounding resorts. Perfect place for a less busy getaway."

"Great fun at the Atlantis!"

"After a prior visit to Nassau we stayed at a resort that provided a very clean/good activity/ friendly staff. The staff in fortuna seemed to always having an attitude without provoking the individuals. Fortuna in Freeport has been needing some tlc for the last few years from the looks of it . The property has not been kept up .My wife and I had high expectations to at least be what we had experienced in Nassau. I’m not a person to leave a review and nit pick a location, but I’m only looking out...

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"The property is small, well-maintained, and exceptionally clean. The staff were friendly and welcoming throughout our stay. The only downside was the limited dining options, and while the food was decent, it wasn’t particularly memorable."

"No more class, staff were unhelpful, eating at posts and very unprofessional."

"The Sandyport was everything we hoped it would be. A great location that was quiet and peaceful with access to great beaches. The people could not have been friendlier or more helpful. The room was clean and exactly as advertised. Can’t wait to return. Thank you!"

"If not the beautiful and clean sea, white sand and warm weather, I would definitely say that this trip was not worth it at all. We stayed at Cove and that is the newest tower in Atlantis and it’s already very far of being new. Check in time at 4 is too late, you basically pay for that day but until you get to your room, your day is over. And we haven’t been checked in by 4pm, I got a message that room is ready at 5:06pm. The room is old, needs renovation. But the worst thing was the service....

"poor staffing on Sunday for the entire resort. The 3 best restaurants on the properly were "fully booked" the entire time we were there."

"We enjoyed 9 nights at Grand Isle. The resort had all the amenities. The staff was so very friendly and always greeted us when we passed. It never felt overcrowded and I loved that we could always find a beach chair and umbrella. Our two-bedroom villa was plenty spacious for the three of us and housekeeping kept up with our every need. It was nice to be able to cook in a few times, and the kitchen was well stocked with everything that we needed. We are so happy that we stayed at Grand Isle...