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"Overall very nice, would stay again but the staff would get mad when we ordered drinks they didn't want to make. "

"The room was spacious, modern and clean with a large balcony. Beautifully decorated."

"We did not go to the spa. The pool was nice."

"Very clean friendly staff food is ok!"

"Hello, I am writing to express my disappointment regarding my recent stay at your property and to request appropriate compensation for the issues I experienced with my reservation. I had specifically booked a room with two queen beds to accommodate myself and my two sons. Upon arrival, I was initially given a room with only one bed. After bringing this to your staff’s attention, I was reassigned to a different room in another tower. Unfortunately, upon entering that room, we discovered that the...

"Friendly staff, resort needs to be demolished. Everything from the room furniture to the amenities is from 1980 or older. We were bored from the moment we arrived. After a few hours of arriving we decided to only sleep at the resort, and spent time at the nearby resorts for fun and entertainment. Would not recommend this resort until a new building is developed. "

"Yes it was a very great stay loved it. We rented a side x side and kept it outside. I loved thatjust to be able to do whatever. The resort is huge but it isnt a bad walk anywhere its is layed out very well. Overall the best spring break we have had."

"Poolside seating was comfortable and abundant. Make sure to secure a spot before the cruise ship passengers arrive. There are activities for all ages which makes it great for adults, adults with small children or adult children. "

"We stayed 6 days and loved every second! My new favourite place."

"Yes, Bar was well stocked food was available continuously. The only problem was at night the meat was dry. Otherwise the breakfast meals were fantastic. Lunch was great , suppers not so great but good for family. They were a little short of staff. I believe it was hard to get a reservation at a dining room on the facility for evening. "

"Staff is super friendly and helpful. The breakfast Buffett is delicious!"

"Beautiful resort that was a lot bigger than we anticipated. Staff provided excellent knowledge of local area and went above and beyond. We felt the food and drinks on site were a lot more expensive than we anticipated. "

"The staff were so very friendly and helpful. It is well maintained and is a nice quiet place to stay. We really appreciated the options of the pool, lagoon and ocean beach."

"Good location near Atlantis. Staff was very friendly, accommodating, excellent. Disappointed in the hallways with moisture and odor, although staff was working on the repairs."

"Rooms were dirty and couldn’t get hot water or turn the air down - was freezing. Staff was rude and uncaring - front desk agent yelled at us. Overpriced and under quality accommodations."

"The service level from all the employees on the property was outstanding!!! The employees of the property could not have been nicer . "

"PROS: great location, beautiful beaches, many restaurants on site, MOST of the staff were friendly, easy to get to the other Atlantis hotels CONS: one beach staff literally took our umbrella from our lounger that we got up early to grab to give to another patron because she complained about not having one (because she came to the beach late) - obviously this would not be a problem if they had enough umbrella loungers! But there were so little of them and half of them were broken; WE WERE LAYING...

"No not a good selection of alcohol "

"The View was amazing the staff was exceptional"