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"very nice hotel. Royal Suite room is a must plenty of room if you are with family"

"Horrible stay at Grand Hyatt Baha Mar. Prices are outrageous, service was awful, and I had to dispute incorrect charges. Stay away!"

"It's just a medium rate waterpark hotel"

"We were very surprised that the hotel was under construction and we were never notified plus the room we reserved we didn't get. Instead they put us in a basic room, which was very dated and charged extra $300 when we arrived for hotel resort fee, we did book through Expedia and was surprised by the fee charged when we got there should have been added to the overall cost The bathroom and hallways was very dark. As far as the amenities there was just a regular gym and pool. The buffet food was...

"The staff was extremely accommodating, happy, friendly and helpful. We had a wonderful time!!"

"DO NOT ! The Wi-Fi does not work there and they are very big property so it should have worked especially for the price of the stay. They horrible the staff are ALL horrible. Do do not care about your needs all the service that they bring to you very unacceptable behavior. They need to start hiring people that actually want to work there and actually don’t mind being a server please give him some training every single one of them."

"Get the app and hope your stay is as wonderful in every way as ours was! Beautiful property, clean, quiet, super friendly staff."

"First time at the reef. Usually stay at coral, cove, or royal towers. Absolutely loved the reef the most out of all."

"This was our second year at the British Colonial and we will return again next year. Wonderfully remodeled a few years ago and impeccably maintained. The pool and beach area are superb. Many lounge chairs and patio umbrellas dot the pool and beach areas. The hotel rooms have all the modern conveniences and a feeling of old world charm and style. All the staff are friendly, helpful and seem to truly enjoy their jobs. There are a couple staff members that I would like to point out. Charles...

"Convenient location. Clean. Nice staff"

"Just getting to Freeport is a pain, NJ to MIA then to Freeport. Only a one hour layover on the way there (5hrs 43mins to get there). Getting back to NJ not so good. The return flights are terrible Left Freeport at 1:50 arrived in MIA at 2:40, Had a 5 hour layover in MIA to get back to NJ. (9hrs 6 mins) plus a one hour delay Go to Nassau, bigger airport so you can get a direct flight there. The property itself was not very clean, the rooms were very outdated and dirty. There were way too many...

"Breakfast was good. Saved allot of money. Loved the proximity to Atlantis. Loved the hotel. Very clean. Loved the staff."

"Only complaint was the room. There was no bathroom privacy. No refrigerator. No ice machine on floor . Ice delivery to room was slow."

"The rooms were clean which is a very big priority for me . Most of the staff and a not friendly. My biggest issue was the breakfast buffet at The Tides . #1 the buffet assortment is very basic #2 we waited 45min for an omelette due to the staff not being prepared , even though the restaurant was open the staff member at the omelette station was not prepared nor in a hurry to start services . For the price of a basic buffet I would at least expect better service . Not everyone was unfriendly but...

"This place was amazing!! From the restaurants to the poolside bars which I was able to watch the World Cup! The pool is huge! The views are priceless! And the rooms are really nice."

"Peaceful place and friendly staff."

"Lost power for 3 hours first day. Fire alarm evacuations on 21 June at 0545 for faulty electrical issue and tons of mosquitoes in the room"

"Beautiful, safe, and very clean."