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"Amazing place. Can’t fault a single thing. We stayed in a two bedroom suite and it was amazing. Staffs are very polite and helpful. Always ready to help with a buggy. Spa was amazing in a very scenic set up. Secluded yet just a few mins drive to main city centre. Pool area is nice but the pool is rather small. Breakfast is very good, made to order. Complimentary guided trek to little Adams peak just behind the resort. They gave discount vouchers for Ravana pool club and zip lining but we didn’t...

"There should be a full length mirror. Not important but a nice to have."

"Ein mega stylisches und idyllisch gelegenes Hotel, eingebettet in wunderschöne Natur mit traumhaften Ausblicken. Die ruhige Lage sorgt für absolute Entspannung. Besonders hervorzuheben ist das extrem freundliche und hilfsbereite Personal, das den Aufenthalt noch angenehmer macht. Dazu gibt es ein tolles, leckeres Frühstück. Wir haben uns rundum wohlgefühlt und können dieses Hotel absolut weiterempfehlen!"

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"excellent property. close to restaurants. nice location. Awesome view. wish we could have stayed more days."

"This property just made me feel like I wasted all my money.I didn’t get what I paid for.Few things just made me annoyed: 1) The entire room was nasty and not cleaned properly. 2) It was smelling so bad from bathroom drainage. 3) The bathroom drainage was so bad and the entire shower area got flooded. 4) No towel was there and finally I had to call them to provide towels. 5) We found lots of insects which was unexpected. Apart from those all the staffs were so friendly and tried to help but...

"Incredible place, accomodation is luxury, views are breathtaking, staff are lovely. If I went again I wouldnt take the half board option and order off the menu as the food and options were better and not particularly expensive. "

"This hotel is new and clean. We've enjoyed our stay as a family. The view of mountain from the hotel was not as beautiful as we've expected due to some construction, but the staff are all friendly and take care of our children."

"Trevlig och hjälpsam personal och god frukost! Men extremt lyhört och svårt att få upp värmen i rummet. "

"We had a lovely stay at Ella Retreat. The staff were friendly and welcoming, the room was clean and included a fridge, kettle, little cooktop and kitchen sink which was handy. We had one of the best breakfasts of our trip here - it was delicious and very generous with portions, with lots of options to choose from. Just look out for the monkeys who might pay you a visit with an eye for your food! Complimentary archery was fun, and we loved the rustic charm of the place. Please note that you can...

"Nice hotel but be aware there is an MASSIVE 300 metre hill that is very very steep to get to the entrance. Do not go here if you are old, have bad knees or are not very physically fit. On top of this, there are 8 floors and no lift, so many many stairs. This is the only issue we had, other than that a great place to say and dead central in ella."

"Brand new hotel, amazing staff, super friendly and caring. Beds are very soft and everything is super clean. Breakfast is very delicious and portions are generous. Also location is near Ella. Would definitely come back next time! The best accomodation to stay in Ella!"

"Very nice to stay! Highly recommend."

"Good Hospitality"