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"Amazing place. Can’t fault a single thing. We stayed in a two bedroom suite and it was amazing. Staffs are very polite and helpful. Always ready to help with a buggy. Spa was amazing in a very scenic set up. Secluded yet just a few mins drive to main city centre. Pool area is nice but the pool is rather small. Breakfast is very good, made to order. Complimentary guided trek to little Adams peak just behind the resort. They gave discount vouchers for Ravana pool club and zip lining but we didn’t...

"There should be a full length mirror. Not important but a nice to have."

"Breakfast cold at 9 am, no roomcleaning, bad management. Nice swimming pool, nice view, lot of stairs."

"Lovely staff, nice stay, good food"

"This property just made me feel like I wasted all my money.I didn’t get what I paid for.Few things just made me annoyed: 1) The entire room was nasty and not cleaned properly. 2) It was smelling so bad from bathroom drainage. 3) The bathroom drainage was so bad and the entire shower area got flooded. 4) No towel was there and finally I had to call them to provide towels. 5) We found lots of insects which was unexpected. Apart from those all the staffs were so friendly and tried to help but...

"Incredible place, accomodation is luxury, views are breathtaking, staff are lovely. If I went again I wouldnt take the half board option and order off the menu as the food and options were better and not particularly expensive. "

"Trevlig och hjälpsam personal och god frukost! Men extremt lyhört och svårt att få upp värmen i rummet. "

"Very nice to stay! Highly recommend."

"Brand new hotel, amazing staff, super friendly and caring. Beds are very soft and everything is super clean. Breakfast is very delicious and portions are generous. Also location is near Ella. Would definitely come back next time! The best accomodation to stay in Ella!"

"Good Hospitality"

"Incredible views!"

"We had a lovely stay at Ella Retreat. The staff were friendly and welcoming, the room was clean and included a fridge, kettle, little cooktop and kitchen sink which was handy. We had one of the best breakfasts of our trip here - it was delicious and very generous with portions, with lots of options to choose from. Just look out for the monkeys who might pay you a visit with an eye for your food! Complimentary archery was fun, and we loved the rustic charm of the place. Please note that you can...