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"Everything is great especially the breakfast. If you want to sleep in a bit get a room at the back side of the hotel. The front side faces the Panamericana highway and you get some traffic noise early in the morning."

"cambien de almohadas estan viejas"

"Mi cuarto fue una porquería. No tenía ventilador, parecía un armario y para el valor que pagué debí haberme quedado en otro hotel. Su personal es súper atento, amable y tienen un buen servicio pero el lugar parece un hostel. No recomiendo"

"Customer service, food, location,clean"

"A very beautiful classic Spanish architecture. Very helpful and kind staff. Delicious food"

"I had checked out early from another hotel and not only they allowed me to drop off my luggage but got my room ready earlier than their check-in time. When I left the next day, they called a taxi for me to take me to the airport. EXCELLENT SERVICE!"

"Habitacion limpia"

"Evelyn"

"Very convenient location… extremely helpful and friendly staff… English and Spanish spoken… comfortable bed… setting areas located on each floor… Bathroom was small (in the room I was in) but very functional with hot water available… I will be staying here the next time I’m in Cuenca."

"Good for a small city, but bed is too small."

"Personal sumamente amable, tuvimos un pequeño problema con la limpieza pero lo solucionaron al momento, cerca de todo. "

"Dogs at location are friendly. Make sure you honk at arrival for doors to open!"

"A perfect stay. I would recommend it anytime and to anyone. Great value for money: service, amenities, breakfast, location, safety. A great choice and the venue has character and indisputable charm."

"Always a good choice"

"Great place to stay in the city."

"Nunca pude ver el hotel y no me dieron ninguna atencion"

"Clean room"

"Great hotel, staff was really helpful."

"Cuarto limpio, desayuno buffet del domingo muy bueno. La de los otros días, muy básico, no acorde con el estándar de un hotel de esas características. Si bien la atención del front desk fue buena, hubo momentos en que no había nadie en la recepción. En términos generales, una estadía placentera."