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"I had a wonderful stay. The room was clean, comfortable, and well-prepared upon arrival. I especially appreciated the little desserts left in the room — such a sweet and thoughtful gesture! The staff were very friendly and made me feel welcome throughout my stay. I would definitely recommend this hotel."

"We clearly went in the off season, mid January, so there were few guests, which we didn’t mind at all. Free Breakfast buffet was excellent as was the hotel’s service the entire time."

"Clean hotel - excellent staff- amazing spa and the smell of the hotel is so fresh! Great ocean view, walking distance to shops and restaurants and the town square "

"Propre, tranquille, décoré avec goût. Le resto était excellent, les petits-déjeuners copieux et savoureux! Et la vue! WoW! La mer s’ouvre devant nous sur une plage de sable volcanique…. C’est le meilleur endroit pour s’arrêter quand on atterrit aux Açores "

"Large and clean rooms. Comfy beds and great staff."

"Great location and very nice staff. The breakfast was awesome! We had evening drinks in the bar and there was live music. The bartenders were very fun. Walk into town-great stay!!!!"

"Ich habe mich rundum wohlgefühlt - tolles Ambiente und ausgesprochen freundliches und herzliches Personal"

"Beautiful place! Loved the unlimited access to the thermal pools, bar/lounge, breakfast, and massage! Staff were amazing!"

"Wonderful staff! Room 701 has amazing views of the ocean, highly recommend. Spa service was heavily! Appreciate Miguel and his attention to detail, he made our trip very special! "

"We stayed at the White House which was huge with its own pool and ocean view. The house is modern and beautiful and they bring you breakfast each morning. Would highly recommend"

"All was perfect."

"Everything was perfect and oh those thermal pools!"

"Parfait "

"Staff very attentive. Breakfast plentiful. Room refresh regularly. Overall excellence. "

"The staff is incredibly nice and helpful"

"Clean room and good hospitality and location"

"The Neat Hotel is well situated and walking distance to the "Portas da Cidade" and great restaurants nearby. We arrived before check-in; process was quick and easy. Was told our room may be ready before check-in and offered to hold our luggage while we explored. When we got back the room was ready (earlier than expected). Room was clean and expected of a hotel room. Breakfasts were good and plenty of food. Staff was very nice and courteous. Always acknowledged our presence and answered any...

"The property could not be located in a better place. The view from the room and the cleanliness was fantastic! The staff was super friendly! Will definitely look to go back if I stay in a hotel."

"Beautiful hotel and very nice staff. Great location too. "

"Housekeeping, front desk, restaurant...all the staff offered us an amazing service ☺️"