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"it was peaceful beautiful clean and perfect for my getaway ..its a 17 min drive to ponta delgada the busy city and just a short drive to other restaurants and other areas if you wanted something outside from the hotel"

"Das Hotel war vollkommen okay. Ob es jetzt fünf Sterne verdient hat, das denke ich eher nicht. Da habe ich schon in weitaus besseren Hotels übernachtet aber es kommt natürlich auch immer darauf an was man erwartet."

"Our experience at this hotel was outstanding, thanks to the staff's kindness, professionalism, and dedication to excellence. Upon arrival, we were treated to a beautifully presented room with rose petals, fine wine, and exquisite desserts, setting the tone for an unforgettable stay. The hotel's restaurant offered exceptional service and exceptional food, further enhancing our already impressive experience. Thank you for making our anniversary so special ❤️"

"Hôtel très bien"

"Nice hotel just off of the main road. Located across from where boats dock and cruise ships come into harbor. About a 15 minute walk to the town center. Convenient if you are seeing the island by a car. Self parking available and very convenient. Great breakfast. Go early for a window seat. Great bar on the 7th floor with views of the ocean. I skipped the spa as there is a capacity limit and they suggest you make a reservation. Hotel staff is pleasant and helpful. Room was nice. Comfy bed....

"We had a wonderful stay here. The staff is excellent and the grounds are stunning. We really enjoyed the hot springs & thermal pool, especially being able to use them after the public hours end. Looking forward to our next visit here!"

"The hotel is in a great location for exploring Ponta Delgada. We were very comfortable in our room with the added luxury of a small terrace with climbing vines for reading and sitting in the sun. The breakfast was wonderful which included many options, all delicious. The restaurant and cafe were great also. The grotto pool and sauna were a nice option after hiking and a well designed experience for relaxation. The hotel serves as an art gallery and we enjoyed learning about local artists. The...

"Incredible property, staff, restaurant and atmosphere from the moment we arrived and the moment we left. The pictures of the rooms, grounds and beach do not do this resort / property justice."

"Very nice property"

"Excellent, very clean, staff very friendly!"

"Huge breakfast bar, grest dinner food, service 10 stars. Hot.pools are best feature. It was so good that we returned after a couple of day after chevkout just for a dip in y be pool (spa visit). If we return on tbe island, we'll stay in this hotel."

"Endroit parfait"

"This hotel is well maintained. The stuff is friendly and helpful. Garage is extra EUR10/day but it is worth it. The indoor pool is open until 10, which is very convenient. The bar has a good selection of lose teas that are served in special teapots. There are a lot of common areas with comfortable furniture. Location is also very convenient. The center of the town is walking distance form the hotel."

"Amazing property hosted by amazing staff. Everyone was very friendly eager to help in any way they could. We can't wait to get back."

"Great hotel, very clean and good amenities (spa is a plus, with sauna and jacuzzi). My only suggestion would be to increase the internal pool and jacuzzi’s water temperature, since is was unusual cold weather for this time of the year. "

"Loved this hotel. Stunning location (on the ocean) but in a nice, walkable area. Can't wait to come back!"

"Das Frühstück war schrecklich. Von der spärlichen Auswahl und dem unfreundlichen Personal her gesehen. Das Zimmer 214 war ok und auch der Balkon war gut"

"Cet hôtel est un petit bijou! Un endroit serein, paisible le avec un personnel attentionné. Les installations sont superbe surtout le bain chaud dans la serre d’ananas. Je recommence fortement le drain lymphatique, un moment de pur détente et de bien-être. L’emplacement est idéal, très proche de la ville et en même temps très reposant au milieu de ce beau jardin!!."

"A little disappointed with the hotel. Not sure about it's four star rating. The lobby looks spectacular but doesn't hold up to closer inspection. The leather in the armchairs is splitting and needs replacing, and the chairs in the bar are dirty at the top where people handle them. In my room there was a lot of scuffing to the furniture and the fridge needed a good clean in the trays on the door. I reported a curtain partially off it's rail three times and it wasn't fixed. The rooms overall are...