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"Very comfortable bed, small bathroom. I would say it is a 4 star not 5. Ordered room service which took very long. Thankfully, food was good when we finally got it. Friendly staff. Late check out not available. Convenient location."

"Breakfast was good and had plenty of variety albeit the same everyday. Spa was nice with sauna and steam. One complaint would be the indoor pool attached to spa would allow kids so it wasn’t ultra peaceful After a massage… Room nice with ocean view regularly cleaned."

"This by far was the most beautiful 5 star Hotel l have visited!! There was nothing not to like about my visit at the wonderful hotel!!! The staff was amazing, the amenities were great, the Food was extremely good and there was not a bad experience to be had!! The room, OMG!! The view was incredible!!"

"Excellent hotel with very clean and spacious rooms and a beautiful pool very close to the town. Easy to access via parking. Great restaurant on site."

"Nine Dots is a wonderful hotel! Well situated, easy to walk to attractions and restaurants, very close to the waterfront. The staff were outstanding, very helpful and welcoming, and gave us good restaurant recommendations. Housekeeping staff came around in the evenings to ensure our needs were met. Parking can be a bit tricky, but you're given a few options. Amazing breakfast buffet! Loved the artwork."

"Love the quiet"

"The rooms were clean and front desk staff were helpful. My biggest complaint is breakfast. It didn't matter what time you got down there, there was never a clean table, replenishing food was very slow and only small amounts were brought out at a time. I think my biggest issue was that I would find hair (that was the same color) from the young girls working on some of the tops of where things like plates of cheese were. Although the young girls had their hair tied back they would be swinging...

"L'endroit est bien situé."

"This is my favorite hotel to stay at when visiting Ponta Delgada. The location is perfect, as not only does it have an ocean/port view, but it is walkable to restaurants, shops, and historical sites. The staff are friendly and professional; and they speak English, which is helpful. The air-conditioned rooms are clean and spacious. There is an indoor and outdoor pool, sauna, and other amenities. You don't have to go far to eat breakfast, as it is located in the dining room on the main...

"It was the perfect home base for travelling the island and having some pampering after long hikes"

"The room was clean the staff very polite friendly and helpful. The breakfast was amazing. The only thing I felt was missing and almost every hotel has inside the room was an iron. And parking every hotel I've been to offer free parking and this hotel was expensive in my opinion it should be included. But other than that was very good."

"Beautiful place, with so much history. Very friendly stuff very clean location in very good location . Definitely will be back again. Breakfast are delicious as well."

"Overall a very nice hotel. The restaurant and breakfast were well above average. Staff was extremely pleasant, helpful and accommodating. A big issue for us was the bathroom. The shower walls were made of wood which were molding all around the bottom due to moisture, this was not something I would expect from a hotel of this caliber. There was very little storage space in the bathroom for toiletries, and the toiletries provided were insufficient and were never replenished. The pool area was...

"Beautiful experience, felt like a spa from the moment we arrived. Relaxed atmosphere surrounded by nature. Staff were super friendly and attentive. Thermal pool amenities are perfect to relax after a day’s activities. Restaurant feels like you’re in a garden, and lots of healthy options. Comfortable rooms and quiet at night. Definitely worth exploring this part of the island. Really enjoyed our stay and hope to be back one day!"

"The sweeping vistas were out of this world. The food was excellent and the rooms very comfortable. I wish I could stay longer."