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"The location is good. Plenty of parking. There is a hiking trail along the coastline in front of the hotel. The hotel staff are very friendly. The room was very clean. "

"Wir waren einige Tage in dem wunderschönen Hotel in bester Lage direkt am Hafen von Ponta Delgada. Es ist sicher eines der besten Hotels das wir je erleben durften! Noch nie haben wir so freundliches und vor allem aufmerksames Personal erlebt wie in diesem Hotel! Man hatte immer den Eindruck, dass sich alle bemühen, dass man sich außerordentlich wohl fühlt. Angefangen vom Reinigungspersonal, über die Rezeption und die Mitarbeiter beim Frühstück oder bei unserem Abendessen im Balcony-Restaurant....

"Das Hotel macht einen guten Eindruck und es war stets sauber. Die Zimmer sind groß und die Betten bequem. Das Personal ist stets freundlich und hilfsbereit. Der Wellness-Bereich ist bis 22 Uhr geöffnet, sodass man nach einem langen Tag dort noch etwas entspannen kann. Das Frühstück ist gut, jedoch gibt es leider nur Rührei aus der Tüte - das sollte bei einem 5-Sterne-Hotel nicht sein. Wir haben zudem das Restaurant am Abend ausprobiert und waren überrascht von der hervorragenden Qualität der...

"Shiny new location. Staff were helpful and friendly. "

"The staff is very friendly and accommodating. The breakfast selection is incredible. "

"My rating is partially on my stay but more so the staff experience. Background: I have always wanted to visit this property. I am from the West Coast in California and it is a long journey to get there upon arrival. The grounds are absolutely beautiful. It is everything that I wanted in terms of a retreat and a place to really have a sense of peace. Unfortunately, there were two events that happened in rapid succession and I was not happy or enthused at all. Rather than go into the details of...

"Great selection of food and drinks. The staff is wonderful. The property is spectacular and offers phenomenal views. 10 out of 10!!!"

"Situation idéale et une vue unique sur la baie. Un grand merci à l'accueil personnalisé et enjoué d'Amelia (équipe réception) et à son suivi et sa bonne humeur tout au long du séjour. Elle a été parfaite ! "

"The breakfast menu is fresh full of everything you could want, including your own pitcher of fresh squeeze orange juice. Local tropical fruits delicious yogurt, and homemade granola with perfectly scrambled eggs and bacon The fresh bread and croissants are divine. The afternoon bar menu is the perfect compliment to drinks from a very experience bartender. I only wish there were more hours in the day to luxuriate and the common beautiful atmosphere. The Sensi provides time after time that I...

"Yes"

"Schönes neues Hotel, jedoch mit ein paar Abstrichen. Auf den Bildern sieht es so aus als ob das Hotel und die Balkone zum Meer gerichtet sind, jedoch hat man bei einem Zimmer mit Meerblick lediglich einen seitlichen Meerblick. Das Frühstück ist in Ordnung, aber auch nicht mehr. Etwas Mißverständlich war die Nutzung des Innenpools und der Sauna, dieses wird als Day Sia ausgelegt und es werden extra Gebühren erhoben, die aber nicht ihr Geld wert sind, für die kostenlose Nutzung ist dies in...

"What really made the stay exceptional was the people. Every staff member we encountered was warm, welcoming, and genuinely helpful. The team went above and beyond to make sure we felt comfortable and taken care of, and their hospitality made the experience feel personal."

"We had an amazing stay at the NINE DOTS and would highly recommend it to prospective travellers to Points Delgada. Location is central and the room and amenities are amazing! The free breakfast was absolutely incredible - not your typical continental breakfast. And the staff went above and beyond to make our stay a truly relaxing experience - from booking our excursions, to arranging our airport shuttle, to accommodating a late checkout, the folks at NINE DOTS truly made it a wonderful...

"Very nice "premium" property. Great amenities overlooking the water. Wonderful, attentive and interested staff. Breakfast was very good, but got booring after a few days. Some aspects of the room were a little tired and different (like the bathroom lighting was insufficient) but it was a very pleasant and spacious room. Bar drinks were priced more like NY than the Azores. Overall, a very pleasant stay. "

"Well located, staff super friendly."

"Amazing experience, room was always clean and staff was very helpful "

"Honestly, it was BEAUTIFUL. The rooms were clean, the breakfast was great! Service was amazing. The team did a great job at making us feel welcome. The daily cleaning was also well done! The location is just perfect. The amenities are great (pool, indoor pool, gym!) "

"Es un sitio acogedor, creo que podría estar mejor planteado el hotel, pero imagino que en verano ganará mucho"