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"We clearly went in the off season, mid January, so there were few guests, which we didn’t mind at all. Free Breakfast buffet was excellent as was the hotel’s service the entire time."

"Great location - oceanfront and short walking distance to the town of Ponta Delgada The room was in good condition and clean. The decor in the room and lobby was upscale. Nice ambiance and great food in the hotel restaurants. Also the staff were friendly and very helpful. Would stay here again. "

"Clean hotel - excellent staff- amazing spa and the smell of the hotel is so fresh! Great ocean view, walking distance to shops and restaurants and the town square "

"Beautiful resort. Staff are accommodating and very helpful."

"Large and clean rooms. Comfy beds and great staff."

"Everything about this place was top notch! Great breakfast buffet, wonderful rooms, superior and numerous amenities. What stood out most though was how extremely friendly and polite all the staff were - front desk, bar, restaurant, etc! 10/10 would return."

"Ich habe mich rundum wohlgefühlt - tolles Ambiente und ausgesprochen freundliches und herzliches Personal"

"Beautiful place! Loved the unlimited access to the thermal pools, bar/lounge, breakfast, and massage! Staff were amazing!"

"Wonderful stay!"

"All was perfect."

"We stayed at the White House which was huge with its own pool and ocean view. The house is modern and beautiful and they bring you breakfast each morning. Would highly recommend"

"Parfait "

"What really made the stay exceptional was the people. Every staff member we encountered was warm, welcoming, and genuinely helpful. The team went above and beyond to make sure we felt comfortable and taken care of, and their hospitality made the experience feel personal."

"Fantastic place to stay, very clean, modern, great breakfast and great location "

"Staff are excellent, the breakfast are high quality with choices. "

"The Neat Hotel is well situated and walking distance to the "Portas da Cidade" and great restaurants nearby. We arrived before check-in; process was quick and easy. Was told our room may be ready before check-in and offered to hold our luggage while we explored. When we got back the room was ready (earlier than expected). Room was clean and expected of a hotel room. Breakfasts were good and plenty of food. Staff was very nice and courteous. Always acknowledged our presence and answered any...

"Clean room and good hospitality and location"

"The room we had was beautiful, the staff were absolutely lovely and so helpful and the location was very central"

"The property could not be located in a better place. The view from the room and the cleanliness was fantastic! The staff was super friendly! Will definitely look to go back if I stay in a hotel."

"Housekeeping, front desk, restaurant...all the staff offered us an amazing service ☺️"