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"Miguel at the bar was our main server and he was a big help. The meals at the restaurant were lovely - excellent view of the ocean. Food was great. Converting euros to CND$ makes it all feel quite expensive. But we felt overall that the value equation was there compared to other European destinations. Rooms were great, kept clean by cleaning staff. One recommendation is to invest in a larger TV for the Bar area. Watching the world cup on a 48 inch screen was somewhat comical. Great location...

"Amazing hotel, super friendly staff. Perfect stay for our one week holiday at the Azores!"

"Fabulous property. Location is fantastic in quiet Ribeira Grande. Easy to get to all parts of Sao Miguel. My only advice is that if you come for the outdoor pool, it is very cold, and days with sun are elusive."

"Use the experience team to plan your trips. They were great."

"Amazing views and terrific location close to town! Delicious breakfast!"

"The hotel is very nice, the indoor pool is a little small and not really appropriate for kids. The room was very clean, sadly we had a random fire alarm in the middle of the night and heard no explanation of why."

"Very clean room, helpful staff, nice breakfast and great spa. I will definitely visit again."

"The staff is very helpful and attentive. Location was perfect close to walking trails, location is great but need a car of you plan on seeing the island which I highly recommend. We would stay here again"

"The place is a dream. The staff are great. The restaurant and bar are wonderful. The garden is amazing. The hotel has a great art deco vibe. Loved every moment."

"The property and staff were great, as was the location, however the spa and gym were underwhelming. The pool area was very nice."

"The hotel felt very personal and almost like I was in a paradise. The staff was always friendly and helpful, no matter what we needed they were always able to accommodate. What I really enjoyed was the thermal pools, it made the entire hotel feel more in nature, additionally they were never stingy with their towels unlike some hotels that put a limit on you. Overall great location and amazing experience, would recommend to anyone looking for a paradise getaway. Looking forward to coming back...

"The staff was incredibly kind and helpful"

"I enjoyed the overall experience. Pet peeve: it would be nice to have conditioner in the bathroom. Hotel smells great and breakfast is plentiful and varied."

"The staff was great, the location excellent if you have a car. The gym was a little outdated."

"Great breakfasts with incredible view"

"Very friendly and helpful stuff. Both restaurants serve outstanding food with local ingredients."

"No complaints, staff was very helpful."

"Serene, well maintained, great food, lovely facilities. This was a great stay."

"The staff was extremely helpful. The room was spotless and the location was great."