"A 4-STAR HOTEL WITH A 2-STAR RATING ON CUSTOMER’S COMMUNICATION
Their standard info is all (& only) in German – or they simply do not bother sending the English version, not even when asked (multiple times). They don’t answer/ monitor(?) their e-mail inboxes, nor the messaging services of the booking platforms… Poor.
On top of that, their check-in routine is 100% archaïc, to put it mildly. And the hotel has NOT a secured (=private) wifi-network. They have wifi available; but it’s a public...
"A 4-STAR HOTEL WITH A 2-STAR RATING ON CUSTOMER’S COMMUNICATION
Their standard info is all (& only) in German – or they simply do not bother sending the English version, not even when asked (multiple times). They don’t answer/ monitor(?) their e-mail inboxes, nor the messaging services of the booking platforms… Poor.
On top of that, their check-in routine is 100% archaïc, to put it mildly. And the hotel has NOT a secured (=private) wifi-network. They have wifi available; but it’s a public...
Filip