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"It wasn’t a 4 star hotel experience. It can be seen like it from the way is advertised and looks on pic. The room was small, no proper mugs for coffee in the room just paper one ( no milk sachets provided either which with the amount of English tourists visiting ( drinking tea with milk ) is kind a strange). Cleaning issue in the bathroom especially around the edges of the shower. Room was not cleaned one day at all. Second day cleaned only partially ( bed was made but bin not emptied and dirty...

"Over all a lovely stay"

"The hotel is beautiful and very atmospheric! Staff was wonderful! Rooms were lovely! A few issues for us were that that the tub is very deep which makes it difficult for older or short people to climb in. Although the hotel was beautiful the exits need to be better marked. If there was a fire it would be very difficult to exit the hotel safely."

"Courteous staff. Well organized property."

"Pictures of the hotel are not true, the real hotel is crossing the street and different of what they are offering."

"Zimmer sind sehr gut ausgestattet. Frühstück ist für ein 5 Sterne Hotel etwas sparsam. Auf dem Fliesenboden im Buffetbereich blieb man immer auf Saftresten kleben. Einmal durchwischen hätte geholfen."

"Quiet, friendly lovely setting. Very relaxing. Will return"

"Muy buen hotel"

"良い点 駅と要塞との中間に位置し便利で 眺望も良い 施設管理も良く、ホテルの基本機能を備えている 悪い点 -建築年数が経過しており、ややくたびれたイメージ -上階の音が響く -ロビーの家具も清潔感がない"

"Lovely little hotel in a great location. Very kind and helpful staff. Really enjoyed our stay!"

"einfaches sauberes und modernes Hotel. War nur eine Nacht dort, liegt ausserhalb im Industriegebiet. "

"Bel Hôtel sans prétention mais personnel très accueillant et note parfaite pour le service top du serveur et la qualité des plats bravo"

"Excellent, clean, roomy and great location. Very nice place, and secure. Parking spot and n secured lot, and walking distance to Castle."

"The staff are excellent and always ready to help with any enquiry. The rooms were clean but maybe the pots and pans need updating but we managed with what we had. Parking is excellent also. Have stayed at the Cerise a number of times which proves I am very happy with the hotel"

"Breakfast was great and room was very clean and location was ideal."

"Staff very helpful . Always smiling and kind . Bed comfortable and room very quiet"

"Superbe cadre et équipements au top. Le personnel est au petits soins."