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"Beautiful property, well maintained with helpful staff. Would definitely stay here again."

"Very nice rooms clean tidy close to the city so was nice safe parking for vehicles didnt have any meals from there as the price range was out of our budget but otherwise loved it would recommend is good value for the service"

"Staff were very friendly and helpful"

"The lobby smells amazing"

"Lovely room. Very quiet and comfortable. Excellent location."

"Staff dont even know how to"

"Great hotel at a convenient location. Staff was super courteous and helpful."

"Quiet hotel never heard any noise from within the hotel however heaps of people zooming around the neighbourhood all night long on the Saturday night but less people on the sunday night, of course this is out of the hotels control but some people may appreciate our honesty. We would stay at the property again and in fact are looking to book again very soon."

"Loved this stay. The location was handy to Queen Street shopping. Plenty of carpark options all within 150metres. The hotel is very nicely decorated, with a great gym, restaurant and the rooftop bar is next level. I highly recommend staying here and will definitely be returning."

"Clean room and friendly staff."

"Clean room and great location in the CBD."

"Loved everything about them"

"The Heritage is a good option for a basic lower cost hotel. The room had sufficient amenities although had a musty smell. The receptionist was friendly and helpful. We didn't use the pool and spa so cant comment on this."

"Fabulous property in a great location No need to travel with much as the laundry is convenient You are n the heart of Aucklands CBD and from the fooftop you can almost touch the harbour Beds are comfortable Enjoy it, I did"

"Amazing hostel!"

"Comfortable and good location. Maybe a little noise coming from other rooms"

"Fabulous place to stay right in the middle of Auckland. Very pleased. Our cruise ship was berthed right out the front of our room."

"The staff Nicholas I think was very helpful."

"Great stay. Rooms a bit small but comfy bed."

"Quite honestly one of the nicest hotel rooms I’ve stayed in. Conveniently located downtown with ready parking available. Big open room with balcony to look out over the city. Plenty of amenities to do everything we needed and kitchen was well stocked in case we needed or wanted anything. Included some detergent for doing a couple loads of laundry in the room. Staff were incredibly friendly as well. Overall, a great place to stay and will absolutely look at this chain in the future should the...