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"The staff are top tier! They were so helpful and so lovely, especially the lovely lady that checked us in. The room was clean and spacious. Can’t wait to stay again ☺️"

"Staff were so lovely and the rooms were nice. It’s a shame they don’t have hot chocolate only coffee and tea."

"The breakfast was excellent and the staff were great."

"Excellent location and nice hotel. Good breakfast."

"Perfect spot to stay for a Spark Arena concert. Staff were lovely and it made the night a breeze. Highly recommend."

"Great place, good rooms, friendly and helpful staff"

"Large rooms.. Easy access to airport"

"Good hotel in downtown Auckland. Room was nice, so were the people. Wry small lobby space and we weren’t allowed into the bar because of a private event. We went down to the Marriot one block away… much nicer and bigger lobby space"

"We had a really good stay at Auckland City Hotel. The location was convenient, the room was comfortable, and the staff were friendly and helpful. It was a great option for staying in the city and being close to everything. Overall, we enjoyed our stay and would happily consider staying here again. 😊"

"Unfortunately, our experience at LyLo wasn’t the best. The accommodation didn’t quite meet our expectations, and there were a few things that could have been better to make the stay more comfortable and enjoyable. For the price, we expected a better overall experience. It was okay for a short stay, but I wouldn’t be rushing back or recommending it as a first choice."

"Although the room was clean and the staff were very friendly and helpful when needed, the room did not look as expected in the photos. The carpet was worn and torn in places and didn't look very clean."

"Rooms were clean; nice to have access to outside with chairs to relax on. The wait for breakfast if you did not want buffet option was approx. 1 hour so we opted out. It would be nice to have that option without such a long wait time."

"We enjoyed the view, the laundry feature and separate bedrooms."

"Staff were friendly and very helpful. Location was fantastic, great views"