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"Qq"

"Amazing stay with my husband & two Sons. We are from England, so loved the cultural differences in this hotel. Staff were polite & helpful. Location was round the corner from Kyoto Station. Accessible to subway & meeting points for day trips. Traditional breakfast, which was excellent. They even accommodated me, as vegetarian. We loved the traditional Japanese onken & the yakatas provided for us to relax in. I would whole-heartedly recommend this as a fantastic place to stay & a cultural...

"The hotel was clean. Staff was friendly. Location was right next to the train station with a Family Mart attached which you can shop in and exit closer to the train as well. However, I dealt with a few hiccups due to the fact that I booked through an external vendor. Some of the issues may have been due to the language barrier as well. With all that said, overall experience was good. I would stay there again."

"Un hotel muy bonito, solo el personal tiene muchísimo trabajo y no son muy atentos."

"Great staff, tidy accomadation,comfy beds and great location"

"A clean but outdated room; a small bathroom with old-fashioned plastic shower curtain and wiggly shower head holder as you expect in a regular motel. Because the hotel entrance/lobby is so beautiful, I was somewhat shocked... Breakfast was fabulous, and the staff were very efficient and polite."

"The place just felt cold to us. The check-in process did not go well, as their kiosks weren't allowing me to enter my child's name and were appearing to try and charge her as an additional adult. There's no physical staff that would come up and help me. Instead, they talk to you through a microphone and/or are just trying to push me to complete the transaction. Then the system never spit out the keys, so I had to stand in another line to actually speak with somebody in person, the gal who helped...

"The hotel likes to market itself as luxurious and 4-star, but it's old and tired. There are huge lineups at check-in, and the alternative automated check-in is painful because it wants not only your last name and passport scan (you'd think that would be enough) but also your reservation number. If you complete the automated check in you get less info about the hotel amenities than if you talked to the front desk. The room provides info about hotel amenities if you scan a QR code, but many of...

"The room and bathroom was very clean and functional, the bed and duvet was really comfortable. The laundry was so useful, you don't need laundry detergent, it's added automatically with the water. The location is perfect, it's walking distance to Higashi - Shinjuku station where you can take the metro from to almost any major sights. Also walking distance to the Godzilla head, to the 3D cat, to the Shinjuku train station and to major shopping at Lumine 1 and 2."