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"Clean room (apart from some marks on the carpet by the bed), staff were very nice and let me enjoy my full meal at the firepit restaurant although I was running late, amenities are great and you can enjoy the pool and gym until midnight!! 10/10."

"Room was spotless,staff very helpful in an informal way. Excellent food in the restaurant"

"Spacious room; large comfy bed; midern clean bathroom; great location"

"All good"

"Zeer vriendelijk personeel! Fijne, schone kamer en op loopafstand van het centrum van Canterbury"

"Lovely room. I am mobility challenged and was given a great room near the lift and with walk in shower. Staff very friendly and helpful."

"Perfect!"

"Lovely room, good sleep and good amenities "

"The room was spotless. Clean tidy and cosy. When we booked in they gave us an opportunity to have a ground floor room which was especially helpful. Food excellent and prompt. Bar area comfy with prices on par with pub. Would recommend a stay here if coming to Canterbury. Staff extremely helpful, very big car park. "

"Staff, as always, excellent"

"A great hotel with character and very convenient for the cathedral. "

"Beautiful place to stay."

"Stuff are very competent and rooms are really nice and tidy. "

"Very"

"Always very welcoming. Room was beautiful looking over the stour river. Very clean,warm and comfortable. Would always recommend this hotel. "

"Staff were excellent.Room was clean.Had a wonderful time "

"Hotel and grounds are great staff was lovley breakfast was brilliant room was lovley would reccomend this hotel great value for money added bonus free parking just a 10 min walk to canterbury town "

"It was all so simple, the code was sent through via email for the lock box which contained a fob to get in the main door and key for the bedroom door. Claire was very helpful when we arrived. The rooms are lovely and spacious, comfy bed too! Breakfast was a continental spread and lovely start to the morning, the staff member was very courteous and friendly. All in all a good stay - thank you Bat & ball Xx"

"Room was great, the staff were amazing went above and behond expecially one lady who worked on reception for two of the mornings we was there really wish i knew her name, will 1000% be staying there again, food choise was good and tasted 😋 , breakfast choises were on point "