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"Clean room (apart from some marks on the carpet by the bed), staff were very nice and let me enjoy my full meal at the firepit restaurant although I was running late, amenities are great and you can enjoy the pool and gym until midnight!! 10/10."

"Staff were so lovely and attentive. Food was amazing. Room was perfect. "

"Was lovely and clean! Breakfast was divine, staff was friendly. Really recommend! 🙂"

"Excellent Stay and Outstanding Service We stayed for one night and were really impressed. The hotel is perfectly located in the centre of Canterbury, just a few minutes’ walk from everything. The building is modern, spotless, and the rooms are spacious and comfortable. We had a great night’s sleep and a lovely refreshing shower in the morning. Breakfast was busy but well organised, with plenty of excellent choices. All the staff we encountered were friendly, attentive, and professional. I...

"Free car park, quiet room, walkable distance to town centre."

"Lovely room. I am mobility challenged and was given a great room near the lift and with walk in shower. Staff very friendly and helpful."

"Perfect!"

"Clean room"

"The room was spotless. Clean tidy and cosy. When we booked in they gave us an opportunity to have a ground floor room which was especially helpful. Food excellent and prompt. Bar area comfy with prices on par with pub. Would recommend a stay here if coming to Canterbury. Staff extremely helpful, very big car park. "

"Staff, as always, excellent"

"The staff was very helpful and polite. I was very happy to have stayed there "

"accommodating, spotless, great customer service"

"Everything was perfect "

"Very"

"Great location, room was comfortable and the breakfast was amazing"

"Staff were excellent.Room was clean.Had a wonderful time "

"Room was lovely and clean, staff were very welcoming and helpful, breakfast was very good, choice of continental or full english."

"It was all so simple, the code was sent through via email for the lock box which contained a fob to get in the main door and key for the bedroom door. Claire was very helpful when we arrived. The rooms are lovely and spacious, comfy bed too! Breakfast was a continental spread and lovely start to the morning, the staff member was very courteous and friendly. All in all a good stay - thank you Bat & ball Xx"

"Room was great, the staff were amazing went above and behond expecially one lady who worked on reception for two of the mornings we was there really wish i knew her name, will 1000% be staying there again, food choise was good and tasted 😋 , breakfast choises were on point "