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"The property is outstanding. Absolutely outstanding. This has got to be one of my all time fav hotels. And the spa was the cherry on top. I stayed in a manor luxe room - beautiful! The staff are busy, so don’t expect anything quick. Shambolic is a good way to explain the staffing! The lady behind the bar needs customer service training. Her huffing and puffing was not appreciated when ordering drinks. Above all, even with the shambolic faulty tower style staff I loved my stay!"

"One of my fave hotel stays in a long time. It was fab and the staff were perfect 👌 Would definitely stay again and hopefully soon!"

"Helaas was er geen airco in de kamer, er was wel een ventilator neergezet. Het was alsnog best wel warm. Voor de rest prima hotel."

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"A very old building but clean and the staff were very helpful. I had a fall while staying (not in the hotel) and Sandra on reception was very concerned and assisted with ice for my bruises and also fetched my bags down on our departure date. Would go there again but request a slightly bigger room. Ours was a little small for two adults trying to get ready to go out!"

"A great location in Canterbury. Right next to the cathedral. Clean, well organised room. Full room service each day. Lovely breakfast. Cereal, yoghurt, fresh fruit, croissants and toast and jam. Bottled water available for guests to take for day trips etc. Great for the hot weather. Staff were very helpful, polite and professional. Highly recommend"

"Ideal stop off point for the Channel ports. Free breakfast a bonus."

"A little corner of paradise on Earth"

"Zimmer war geräumig und sauber. Man konnte jederzeit an der Rezeption frische Handtücher, Duschgel usw. bekommen. Wir haben einmal dort zu Abend gegessen und es war sehr lecker. Frühstück ausreichend und sehr gut. Man konnte Sonderwünsche äußern, die gerne umgesetzt wurden. Jederzeit würde ich, auch der guten Lage wegen (fussläufig ist die Innenstadt sehr gut erreichbar). Parken war absolut kein Problem. Es befinden sich ausreichend Parkplätze am Hotelparkplatz."

"Very dated room, very old bathroom. Bed was super hard and uncomfortable. Reception and common areas were more modern and clean, but room was very dated and not that clean."

"Nette wel wat oudere kamer maar schoon. Airco werkte niet of onvoldoende. `We hebben dit aangegeven en de airco was niet berekend op de huidige temperaturen . Dat was in de nacht wel minder prettig ook omdat de ramen maar beperkt open kunnen. Wel een heel goed verzorgt ontbijt in een sfeervolle ontbijtzaal."

"It is a beautiful, authentic old building in the city center. For this reason, it is naturally also narrow and winding. We had a wonderful stay and the staff, Mr. Sanjeewa, was very friendly, courteous, and always helpful. Thank you very much!"

"Attentive staff, excellent breakfasts with excellent choices."

"The property was lovely and well maintained. The staff were very friendly and helpful. Our room was ready upon our arrival ahead of the standard check in time. We were surprised that breakfast was included, it was very nice full service hot breakfast with white tablecloth and nice view to the courtyard. Beautiful property and reasonably priced. We feel so blessed we were able to stay at this special lodge, an experience of lifetime."