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"The beach is amazing! The food was good, especially at the à la cart restaurants. The restaurants staff was friendly and pleasant. The front desk staff not so much, which was surprising. We had a mixed experience with the staff at bars and cafes. The room was clean, and very well located. We took the bike tour and it was a great experience. The tour staff was excellent: Zaf, Lisa, and the driver, were great! We also used the gym, and it was well kept, and is well equipped. The reason we rated...

"Hotel needs updating but overall, a good stay. Outside areas were well kept. Lobby needs more seating. Restaurants not open long enough to accommodate dinner guests. Shows were mediocre. Room was clean. Contracted security at resort was rude."

"Amazing property and exceptional staff and amenities"

"Everything was clean and beautiful the staff was amazing definitely staying there again"

"It’s not fancy, but it’s a clea"

"I did not like having to stop at the desk each night to get drink coupons for two free drinks. It sort of made the experience less enjoyable, like a kid getting on the lunch line at school. Otherwise, the experience was fabulous."

"We booked an ocean-view room, but when we arrived, we were given a room with mostly a garden view and only a very distant glimpse of the ocean in the background. When we complained, the manager told us this was an Expedia description issue and explained that the hotel has both “ocean view” and “oceanfront” rooms. However, the photos shown for the ocean-view room were misleading and did not match what we actually received. Expedia was also very unhelpful with our complaint and did not respond...

"Rooms was comfortable and clean. Property was amazing. Staff was amazing as well. We will be back."

"Price paid and room received did not measure up. Some minor maintenance issues present. Room was clean but could use a step further. Pool view ok prefer beach that was small walk behind unit. Did see all inclusive units fo about same price as I paid after my accommodation and was not able to be accommodated none from Expedia and that just left sour taste in my mouth for trip."

"The Room and hotel is great but the restaurant"